Information Analyst II - Accessibility, Testing and Audits

State of Utah; Salt Lake City (UT); Hybrid; USD 35,000 - 71,000; Full time

Benefits offered by this job

Hybrid work model

Full benefits package

Job summary

State of Utah, Division of Technology Services, is seeking an Information Analyst to champion digital accessibility across websites, applications, and documents.

You will conduct manual and automated accessibility testing, evaluate content against Section 508, WCAG, and ADA standards, and collaborate with developers and stakeholders. The role is hybrid in Salt Lake City, UT with two in-office days per week. Background checks and drug testing are required.

Qualifications

• Advanced knowledge of Section 508, WCAG, ADA accessibility requirements.
• Experience with manual accessibility testing using JAWS and other assistive technologies.
• Experience auditing PDFs and Microsoft Office documents.
• Experience evaluating software, applications, digital platforms, or enterprise technologies for accessibility.
• Ability to provide technical consultation and communicate accessibility requirements to diverse audiences.
• Ability to analyze accessibility findings, identify trends, and recommend improvements.
• Attention to detail in testing, documentation, and remediation.

Responsibilities

• Conduct manual and automated accessibility testing of websites, applications, software, PDFs, forms, and electronic documents.
• Test digital content using assistive technologies, including JAWS and other tools.
• Evaluate content against Section 508, WCAG, ADA requirements, and organizational standards.
• Identify accessibility barriers and provide remediation recommendations.
• Document accessibility findings, track defects, and re-test corrected issues.
• Provide technical support and consultation regarding accessibility tools and content.
• Evaluate third-party software, digital platforms, and applications for accessibility.
• Collaborate with developers, designers, project managers, and stakeholders to resolve issues.
• Prepare accessibility reports and identify trends and opportunities for improvement.
• Manage multiple projects and deadlines.

Skills

Section 508 knowledge

Manual accessibility testing (JAWS)

PDF auditing

Accessibility evaluation of software

Technical communication

Remediation recommendations

Tools

Jira

Job description

FT / PT Status – Full-Time

Benefits Eligibility – This position is eligible for a full benefits package.

Salary – $25.22 - $51.82 Hourly Wage

Remote Work / In-Office – Hybrid

This position is currently a hybrid of both in-office and telework days. Two days a week are required in the office at the Utah Department of Government Operations, Division of Technology Services (DTS); Olene Walker Bldg 140 E 300 S, Salt Lake City, UT 84111). Please note that a position's eligibility for telework is established by agency management and is subject to change at their discretion at any time and for any reason.

Application Deadline – November 18, 2026*

Are you passionate about digital inclusion? Join our team as an Information Analyst and champion accessibility by ensuring our digital content, applications, and services are fully accessible and inclusive for individuals with disabilities. The position conducts accessibility testing and audits, identifies barriers, provides remediation recommendations, and supports compliance with Section 508, ADA requirements, and WCAG standards. The Analyst also provides technical assistance related to assistive technologies and collaborates with technical and non-technical stakeholders to improve digital accessibility.

This job may be filled at either of the levels listed below. (Rate as listed or in accordance with DHRM Rules for current state employees.)

• Information Analyst II, $25.22 - $51.82 per hour
• I nformation Analyst I, $20.28 - $36.85 per hour

Key Responsibilities

• Conduct manual and automated accessibility testing of websites, applications, software, PDFs, forms, and electronic documents.
• Test digital content using assistive technologies, including JAWS and other accessibility testing tools.
• Evaluate digital content against Section 508, WCAG, ADA requirements, and organizational accessibility standards.
• Identify accessibility barriers and provide clear, actionable remediation recommendations.
• Document accessibility findings, track defects, and re-test corrected issues.
• Provide technical support and consultation regarding accessibility tools, assistive technology, and accessible content.
• Evaluate third-party software, digital platforms, and applications for accessibility.
• Collaborate with developers, designers, project manager(s), and other stakeholders to resolve accessibility issues.
• Prepare accessibility reports and identify trends and opportunities for improvement.
• Manage multiple projects and priorities while maintaining accuracy and meeting applicable deadlines.

Qualifications

• Advanced knowledge of Section 508, WCAG, ADA accessibility requirements, and accessibility testing methodologies.
• Demonstrated experience with manual accessibility testing using JAWS (Job Access With Speech) and other assistive technologies.
• Experience auditing PDFs and Microsoft Office documents.
• Experience evaluating software, applications, digital platforms, or enterprise technologies for accessibility.
• Ability to provide technical consultation and communicate accessibility requirements to technical and non-technical audiences.
• Ability to analyze accessibility findings, identify trends, and recommend improvements.
• Attention to Detail: Produces accurate testing, documentation, and remediation recommendations.

Preferred Qualifications

• Experience with Adobe Acrobat Pro and PDF remediation.
• Experience with Jira or another issue-tracking system.
• Experience developing or delivering accessibility training.

About The Role

Location

140 E 300 S

Salt Lake City, Utah, 84145

United States

Background Check Required – You must successfully pass a criminal history check.

Drug Test Required – Yes

Schedule Code – AT - Executive/Professional Employees of Technology Services

Why You Should Join Our Team

Benefits

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah , click here . Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency

Division of Technology Services (DTS): The State's environment is a highly optimized blend of systems responsible for collecting, processing, and distributing millions of data elements daily. Learn more about DTS.

EEO Statement

The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact [phone].