Informatics and Training Specialist

CLS Health PLLC; Town of Sugar Creek (WI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Disability insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

CLS Health PLLC is seeking an Informatics and Training Specialist to educate and support healthcare teams in the use of eClinical systems. The role focuses on ensuring competencies and regulatory compliance across the organization.

You will deliver engaging training, assess knowledge gaps, ensure regulatory alignment, and track outcomes using ECW and e-learning tools. This position requires frequent travel across the Greater Houston area to support facilities.

Qualifications

• Experience in a medical setting (Front Desk, Medical Assisting) required.
• Prior experience with eClinicalWorks (ECW) software is required.
• Excellent communication and presentation skills.
• Ability to collaborate with diverse healthcare professionals and staff.
• Willingness to travel 80% within Greater Houston area.

Responsibilities

• Deliver training sessions through in-person, module courses, and hands-on simulations.
• Conduct needs assessments to identify knowledge and skill gaps.
• Ensure training programs meet regulatory and compliance standards.
• Evaluate training effectiveness and implement improvements.
• Maintain records of training activities and provide reports to management.
• Collaborate with healthcare professionals and department heads to tailor training programs.
• Utilize eClinicalWorks, VR, and e-learning platforms for training delivery.
• Stay up-to-date with changes in ECW software and communicate updates to users.
• Travel to different healthcare facilities as needed.

Skills

Communication skills

Presentation skills

Training delivery

Collaboration

Regulatory compliance

Needs assessment

Documentation

Travel readiness

Education

Experience in medical setting

Tools

eClinicalWorks (ECW)

VR training platforms

e-learning platforms

Job description

About CLS Health

CLS Health is a growing healthcare system in Houston, Texas that is taking a different approach to healthcare. We are a physician‑led healthcare group that focuses on providing patients with holistic, multispecialty care. We're a dynamic team on a mission to provide better healthcare options for Houstonians!

Job Summary

The Informatics and Training Specialist is responsible for educating and supporting healthcare teams and clinical trial staff in the use of eClinical systems. They work to ensure that individuals within the healthcare organization possess the necessary competencies and stay up to date with the latest advancements in the field. This role is critical in maintaining high‑quality patient care and regulatory compliance.

Job Description

• Delivery of Training: Deliver training sessions through various methods, including in‑person sessions, module courses, and hands‑on simulations. Ensure that training is engaging and effective. Experience in training clinic staff is required (Physicians, Medical Assistants, Patient Service Representatives staff Referral Coordinators, etc).
• Needs Assessment: Conduct regular assessments to identify knowledge and skill gaps within the healthcare organization. Use these assessments to tailor training programs accordingly.
• Compliance: Ensure that all training programs meet regulatory and compliance standards, especially in healthcare settings where adherence to laws and policies is critical.
• Evaluation: Assess the effectiveness of training programs through feedback, evaluations, and performance metrics. Make improvements based on evaluation results.
• Documentation: Maintain comprehensive records of training activities, including attendance, performance, and outcomes. Provide reports to management as needed.
• Collaboration: Collaborate with healthcare professionals, department heads, and other stakeholders to identify training needs and customize programmes to meet specific requirements.
• Technology Utilization: Utilize various training technologies, such as EClinicalWorks, virtual reality, and e‑learning platforms to enhance training delivery.
• Stay Informed: Keep up‑to‑date with changes and updates in the eClinicalWorks software, and communicate these changes effectively to users.
• Ability to travel to different healthcare facilities, as needed.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Requirements

• Experience in a medical setting (Front Desk, Medical Assisting)
• Prior experience with eClinicalWorks (ECW) software is required
• Excellent communication and presentation skills.
• Ability to work collaboratively with diverse healthcare professionals and staff.
• Travel 80% in Greater Houston area