Informatica Support Lead/Architect

Smart IT Frame LLC; Bloomington (IN); On-site; Full time

Job description

Responsibilities

• Primary Technologies - Informatica PC Application Platform experience
• Hands‑on experience with end‑to‑end monitoring, troubleshooting, and stability of all Informatica jobs across Prod and Non‑Prod environments
• Lead major incident triage calls for critical ETL failures
• Oversee daily health checks for failures and performance degradation
• Assist in application upgrade of the environment
• Coordinate with development team for fixing failures
• Coordinate with QA team on data validation failures
• Support production release and deployment process
• Incident and problem management

Tools

• Ticketing systems: ServiceNow, Jira
• Monitoring tools
• Version control basics: Git / SVN for migration scripts

Monitoring Maintenance

• Proactively monitor Informatica environments for uptime and performance
• Execute scheduled health checks and housekeeping tasks
• Assist users with access issues, report failures, and portal navigation
• Manage user provisioning and security roles