Informatica MDM Support Analyst- IDMC CDI - Fulltime - Remote

Mastek; United States; Remote; USD 85,000 - 105,000; Full time

Job summary

Mastek in the United States is seeking an Offshore MDM Support Analyst to provide Level 2/3 support for Informatica MDM, investigate data issues, and help maintain master data quality and platform stability.

You will monitor MDM jobs, assist with incident management, and collaborate with CDI/CDQ teams while documenting procedures and knowledge articles to support ongoing operations.

Qualifications

• Experience with Informatica MDM and master data governance.
• Strong SQL and relational database knowledge.
• Proven troubleshooting and analytical abilities.

Responsibilities

• Support production incidents related to Informatica MDM.
• Investigate and resolve data quality and matching issues.
• Monitor MDM jobs, workflows, and batch processes.
• Perform data analysis and validation activities.
• Support change requests and minor enhancements.
• Work with CDI and CDQ teams for issue resolution.
• Document support procedures and knowledge articles.

Skills

Informatica MDM

SQL

Master data governance

Troubleshooting

Tools

Relational databases

Informatica IDMC CDI

Cloud data integration

Job description

Offshore MDM Support Analyst

Role Summary

The Offshore MDM Support Analyst will provide Level 2/Level 3 support for MDM applications, investigate data issues, and assist in maintaining master data quality and platform stability.

Key Responsibilities

• Support production incidents related to Informatica MDM.
• Investigate and resolve data quality and matching issues.
• Monitor MDM jobs, workflows, and batch processes.
• Perform data analysis and validation activities.
• Support change requests and minor enhancements.
• Work with CDI and CDQ teams for issue resolution.
• Document support procedures and knowledge articles.

Required Skills

• Experience with Informatica MDM.
• Understanding of master data concepts and governance.
• Knowledge of relational databases and SQL.
• Strong troubleshooting and analytical skills.

Preferred Skills

• Exposure to Informatica IDMC CDI.
• Familiarity with cloud data integration concepts.
• Experience in support or maintenance projects.