Infor LN Programmer Analyst – Enterprise Systems
Remote - With Travel
Position Overview
An organization is seeking a Infor LN Technical Analyst to serve as the design authority and senior technical and functional advisor for its ERP and supporting enterprise systems, including Infor OS, Infor LN, Product Lifecycle Management (PLM), and Enterprise Asset Management (EAM).
This hands-on leadership role connects business strategy with technology execution, ensuring that enterprise solutions deliver measurable value, improve operational efficiency, and support scalable growth. The position is accountable for end-to-end solution integrity and the long-term sustainability, maintainability, and upgrade readiness of the ERP environment.
Working closely with senior IT leadership, ERP management, business process owners, delivery teams, and external partners, this individual will guide solution design and delivery while prioritizing standard system functionality and limiting unnecessary customization.
Key Responsibilities
Business Process and Solution Leadership
- Lead cross-functional process analysis and requirements definition across Finance, Procurement, Manufacturing, Supply Chain, and related business functions.
- Partner with business process owners to maximize standard system capabilities, harmonize processes, and deliver consistent enterprise outcomes.
- Advise business leaders on system capabilities that support operational objectives, internal controls, reporting, and process improvement.
- Translate business requirements into sustainable functional and technical solutions.
- Provide hands-on expertise to resolve complex issues across ERP, PLM, EAM, and supporting systems.
- Monitor system performance and recommend or implement improvements that strengthen reliability, efficiency, and business value.
Architecture and Design Governance
- Own and govern the enterprise solution blueprint across functional modules, configuration, integrations, data, security, and technical architecture.
- Collaborate with IT leadership and ERP management to evaluate and approve configuration approaches, custom development, extensibility, and integrations.
- Establish and enforce design standards that protect architectural integrity, maintainability, enterprise consistency, and upgrade readiness.
- Promote standard functionality and ensure that exceptions and customizations have clear business justification and sustainable support models.
- Guide backlog prioritization and assess whether proposed solutions are sufficiently defined and aligned with enterprise standards to proceed into development and deployment.
- Balance business-specific requirements with broader enterprise architecture and process standards.
Implementation and Lifecycle Governance
- Provide technical and functional oversight for implementations, upgrades, major enhancements, and releases.
- Ensure delivery approaches align with business requirements, budget expectations, and organizational risk tolerance.
- Define or lead standards for testing, quality assurance, data migration, data quality, cutover, go-live readiness, and post-deployment stabilization.
- Promote disciplined environment, release, and change management practices throughout the solution lifecycle.
- Incorporate lessons learned into future releases and multi-year ERP roadmap planning.
- Ensure solutions remain supportable, scalable, and positioned for future upgrades.
Stakeholder and Partner Leadership
- Serve as a primary liaison among business stakeholders, internal delivery teams, system integrators, and software vendors.
- Provide clear direction to external partners and evaluate recommendations against enterprise standards, business priorities, budget, and long-term organizational interests.
- Contribute to design authorities, architecture reviews, and change governance forums.
- Advocate for business and technical priorities in discussions with software vendors and implementation partners.
- Lead through influence, resolve competing priorities, and guide teams toward sustainable enterprise outcomes.
Continuous Improvement and Value Realization
- Monitor system adoption, performance, data quality, and business value realization.
- Identify opportunities to improve business processes, controls, reporting, and automation.
- Help shape the enterprise systems roadmap to support operational efficiency, scalability, and measurable business outcomes.
- Ensure roadmap decisions address long-term business capability and value, not only system stability.
Required Qualifications
- Broad knowledge of cross-functional business processes across multiple ERP domains.
- Hands-on experience with a major ERP platform, such as Infor LN, SAP, Oracle, Microsoft Dynamics 365, or NetSuite.
- Strong technical knowledge of, or relevant experience supporting, the following:
- Infor OS platform administration.
- Core Infor LN tools and tenant administration.
- Enterprise integrations and middleware.
- Data migration, data quality, and master data governance.
- Security roles, access controls, and related governance.
- Environment strategy, release management, and change management.
- System performance, maintainability, and upgrade planning.
- Enterprise reporting and cloud analytics.
- Ability to translate complex business requirements into practical functional and technical solutions.
- Demonstrated ability to lead teams, influence stakeholders, and guide external delivery partners.
- Strong communication skills across business, technical, and leadership audiences.
- Experience balancing local business requirements with enterprise-wide standards.
- Ability to combine strategic design oversight with hands-on technical and functional problem-solving.
Preferred Qualifications
- Experience with Infor LN extensibility.
- Experience serving as an ERP design authority, enterprise solution architect, or comparable senior technical and functional advisor.
- Background in manufacturing or another asset-intensive industry.
- Experience developing and guiding multi-year ERP roadmaps.
- Experience leading or advising large-scale enterprise systems transformation programs.