Influencer Community Coordinator

amika-careers; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

amika in Brooklyn, NY is seeking an Influencer Community Coordinator to support the influencer team and grow our creator and consumer community.

You will manage the brand ambassador program on TYB, oversee partnerships, seed creators, build targeted lists, coordinate outreach, and report on KPIs. This role suits someone passionate about beauty influencer marketing, community building, and fast-paced collaboration.

Qualifications

• 1+ year of experience in influencer marketing (beauty or hair preferred).
• Strong written and verbal communication skills.
• Familiar with Microsoft Office, especially Excel and PowerPoint.

Responsibilities

• Manage brand ambassador program on TYB including opt-in campaign management, affiliate payments, onboarding, contracts, gifting and product replenishment.
• Oversee brand ambassador scale, ensure MoM and YoY growth with high retention; convert top ambassadors to paid partners when relevant.
• Support relationship-building initiatives across the influencer community including surprise and delight moments, regional events and shoots.
• Identify and nurture relationships with new creators via always-on seeding.
• Assist daily outreach and communication with influencers for timely responses across platforms.
• Assist brainstorming, managing and executing mailers for various campaigns, including design submissions, building lists, shipping and tracking results.
• Provide admin support including product sendouts, closet management, order fulfillment and invoice submission.
• Assist monthly reporting and KPI tracking; monitor best-in-class influencer activations and trends.

Skills

Influencer marketing experience

Strong communication skills

MS Office (Excel, PowerPoint)

Experience with influencer tools

Education

BA/BA in Marketing, Communications, PR, Business or related field

Tools

Tribe Dynamics

CreatorIQ

TYB

Job description

amika means friend. we’re a fearless, Brooklyn-born, salon-raised haircare brand + a friend to all hair, hairstylists, the planet + you.

we’re rooted in clinical results. each product is infused with our intoxicating scent + powered by our superfruit soul, sea buckthorn. known as one of earth’s most omega-rich plant sources, this potent berry nourishes your skin, scalp + strands.

we’re a proud pal to the planet + certified B-Corp. from sustainably sourced ingredients + recyclable packaging to our energy-saving production processes, we pledge to reduce our greenhouse gas emissions, waste + energy to reach Net Zero by 2030.

having grown up in salons, we know better than anyone how important stylists are—they’re our confidantes + community. Think of us as your at-home hairapist, here to empower self-expression + bring joy to your haircare experience. all hair is welcome.

the job:

asamika'sinfluencercommunitycoordinator, you willplay a key role in supportingthe influencer team in community growth inclusive ofour brand ambassador program, TYB community,creator seeding, list building, mailing calendar support,relationship building+more.reportingto our influencer + partnerships manager,this is a dynamic, hands-on rolecentered on building + nurturing ourcreator + consumercommunity,ideal for someone who is passionate aboutturning creators into long-term brand advocates.

salary:

$70,000 + bonus

location:

Brooklyn, NY (must be based in New York + have the right to work in the US)

what you'll do:

• manage brand ambassador program on TYB including opt-in campaign management, affiliate payments, onboarding, contracts,gifting + product replenishment

• overseebrand ambassador scale, ensuring program is growing MoM + YoY with high retention rates; convert best in class BAs to long term paid partners when relevant

• supportrelationship building initiatives acrossgreater influencer community inclusive of surprise + delight moments, regional events + community shoots

• identify,outreach + nurture relationships with net new up-and-coming creatorsvia always-on seeding

• assistwithdaily outreach + communication with influencers to ensuretimelyresponses across platforms

• assistwithbrainstorming, managing+executing mailersfor variousemikacampaigns, including support with managing design submissions,buildingtargeted influencer lists,shipping+tracking results

• adminsupportincludingproductsendoutsfor influencers+ VIPs,productclosetmanagement,orderfulfillment+invoicesubmission

• assistwithmonthly reportingand KPI tracking

• continuouslymonitor+ report onbest-in-classinfluencer activations, trends, mailers, events+ more,identifyinghow they can connect to overallamakibrand strategies

• collaboratecross-functionallywith social media,paid media,brand marketing, ecomm+creative teams to fuel departmental needs

must haves:

• 1+year of experience in influencer marketing(preferably in beauty or hair)

• BABA in Marketing, Communications, Public Relations, Business, or a related fieldpreferred

• strong familiarity with Tribe Dynamics,CreatorIQ, TYB+similar tools

• genuine enthusiasman knowledgeofthe beauty industry+influencer marketing landscape

• thrives in dynamic, high-energy environments that are constantly evolving

• proactive mindset witha strong desire to learn+contribute

• strong written+verbal communication skills

• excellent time management+organizational skills

• detail-focused with the ability to manage multiple tasks simultaneously

• fast learner with strong problem-solving skills

• works well in a collaborative setting+is equally effective when working independently

• familiar with Microsoft Office, especially Excel+PowerPoint