Industrial Technician - Little Rock, AR

Konecranes; Little Rock (AR); On-site; USD 30,307 - 66,124; Full time

Benefits offered by this job

Company Vehicle

Health insurance

401k plan with match

Job summary

Konecranes in the United States is seeking an experienced Overhead Crane Service Technician to troubleshoot electric overhead traveling cranes and hoists at customer locations. You will work in a safety‑first environment, perform inspections and repairs, and coordinate with clients and facility directors to meet service needs nationwide.

Ideal candidates have 1+ year electrical and mechanical repair experience, ability to travel, lift requirements, and a clean driving record.

Qualifications

• High School Diploma required; Associate degree preferred or equivalent vocational/technical training and experience.
• Minimum one year experience involving electrical troubleshooting and mechanical repair.
• Experience with cranes is beneficial but not required.

Responsibilities

• Conduct inspections, maintenance, and repairs on electric overhead traveling cranes and hoists at customer locations.
• Provide on-call service as part of a rotation, including after-hours support.
• Troubleshoot electrical, mechanical, structural, and electronic issues on-site.
• Perform post-repair audits to ensure safety features are functional.
• Document findings and recommend corrective actions, including safety notifications to customers.
• Consult with customers on repair and safety issues, offering recommendations for material handling improvement.
• Produce electronic documentation using company tools, obtaining customer signatures.
• Stay updated on industry codes and regulations (OSHA, ANSI, CMAA, HMI).
• Complete service reports and other required documents accurately and promptly.

Skills

Electrical troubleshooting

Mechanical repair

On-site service

Crane systems

Education

High School Diploma

Associate degree in Industrial Electrical and/or Mechanical Technology

Job description

Job Description

Are you interested in becoming an experienced Overhead Crane Service Technician? Join Konecranes, one of the world’s largest material handling companies. We're seeking skilled individuals with electrical and mechanical expertise, comfortable working at extreme heights. Our service technicians thrive in a safety‑first environment. You'll troubleshoot 480 3‑phase motors, address crane issues, and collaborate with clients and facility directors to meet service needs across the United States.

Principal Responsibilities

• Conduct inspections, maintenance, and repairs on electric overhead traveling cranes and hoists at customer locations.
• Provide on‑call service as part of a rotation, including after‑hours support.
• Troubleshoot electrical, mechanical, structural, and electronic issues on‑site.
• Perform post‑repair audits to ensure safety features are functional.
• Document findings and recommend corrective actions, including safety notifications to customers.
• Consult with customers on repair and safety issues, offering recommendations for material handling improvement.
• Produce electronic documentation using company tools, obtaining customer signatures.
• Stay updated on industry codes and regulations (OSHA, ANSI, CMAA, HMI).
• Complete service reports and other required documents accurately and promptly.
• Communicate with the Field Operations Manager and Service Coordinator following established practices.
• Maintain company‑issued equipment, vehicles, and assets in proper working order.
• Operate tools, equipment, and vehicles, reporting deficiencies to the supervisor.
• Follow established safety rules and procedures, including customer guidelines.
• Participate in monthly safety meetings.
• Perform other responsibilities as assigned by the supervisor.

Qualifications

Education

High School Diploma required. Associate degree in Industrial Electrical and/or Mechanical Technology or related field preferred or equivalent vocational/technical training and experience.

Experience

Minimum one (1) year experience involving electrical troubleshooting and mechanical repair. Some electronic experience but not necessary. Prior experience with cranes is a benefit, but not required.

Other Requirements

Must have and maintain a good driving record, including a valid driver’s license. Must be willing to work off the ground, be available for on‑call as part of the service office rotation, and be able to travel and work out of town on occasion.

Must be able to frequently lift to 25 lbs, lift up to 50 lbs daily, lift to 75 lbs occasionally, and lift 100 lbs on a rare basis. Position requires frequent climbing, balancing, stooping/crouching, overhead reaching; occasional pushing, pulling, kneeling, crawling. Approximately 90% inside, 10% outside. Frequently exposed to heat, cold, noise, and heights.

• This is a safety sensitive position.

Additional Information

What we offer

Salary: $22 – $48 an hour – Pay is determined based on skills, geographic location, internal equity, market/data analysis, number of years of prior relevant experience, degrees and/or certifications, technical assessment score, etc.

Company Vehicle: Our Service Technicians get a work truck and a gas card to be used for business purposes. Candidates must pass a Motor Vehicle Record (MVR) check.

Benefits: Medical Plan, Dental, Vision, 401k plan with a match from day one, profit sharing, identity theft protection, accident insurance, travel insurance and more.

Vacation: 2 weeks per year (pro‑rated for the first year depending on start date). 5‑12 years of service, 3 weeks. 13+ years of service, 4 weeks.

Sick Leave: 5 days per year (pro‑rated the first year after 90 days of service).

Holidays: 10 paid holidays per year.

Equal Opportunity Employer

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer – Minorities/Women/Protected Veterans/Disabled/Other Protected Category.

Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission are void of any fees and are free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.