Industrial Services Operations Manager

Patriot Environmental Services; North Highlands (CA); On-site; USD 86,000 - 194,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Wellness Program

Flexible Spending Accounts

Life Insurance

Long-Term Disability

Employee Assistance Program

Tuition Reimbursement

Job summary

Patriot Environmental leads branch operations to ensure safety, customer focus, and financial effectiveness across locations. The role oversees budgets, staff development, fleet maintenance, regulatory compliance, and growth within assigned areas.

Essential functions include establishing a safety culture, directing overall operations, ensuring policy compliance, and collaborating with HSE to monitor safety metrics. 15–50% travel is required for field oversight and growth initiatives.

Qualifications

• High School Diploma or GED with 5+ years in operations.
• Valid DMV record per company standards.
• Leadership in environmental remediation or hazardous waste.
• Experience leading safety programs.
• Knowledge of federal, state, and local hazardous waste and safety regulations.
• Ability to analyze information and forecast outcomes.
• Experience with reporting and financial analysis.
• Experience identifying operational issues and implementing solutions.
• Ability to deliver excellent customer service to internal and external customers.
• Strong written and verbal communication; presentations.
• Proficiency in Microsoft Office Suite.
• Experience thriving in a dynamic environment.

Responsibilities

• Create and maintain the Branch safety culture and safe work practices.
• Direct and optimize operations within the assigned geographic area.
• Ensure compliance with company goals, policies, and regulations.
• Monitor performance, safety, and environmental issues; implement solutions.
• Review reports and provide input on operations and safety concerns.
• Manage budget planning, AFEs, and fleet expenditures.
• Provide leadership, coaching, and development for staff.
• Travel 15–50% to support field operations.
• Collaborate with Area Management and HSE on safety metrics.
• Market services and build profitable customer relationships.
• Oversee maintenance, inventory, and purchasing activities.

Skills

Leadership experience

Safety program leadership

Regulatory knowledge

Analytical thinking

Financial analysis

Communication skills

Problem solving

Customer service

MS Office proficiency

Dynamic/fast-paced environment

Team coaching and development

Education

High School Diploma/GED

Tools

Microsoft Office Suite

Job description

The Industrial Services Branch Ops Manager leads branch operations to maintain a safe, customer-focused, and financially effective work environment. The position is accountable for operational performance, budgets and capital expenditures, staff leadership and development, fleet maintenance, regulatory compliance, and business growth within assigned locations.

Essential Functions

• Create and maintain the Branch safety culture and model safe work practices.
• Direct and optimize overall operations within the assigned geographic area.
• Ensure employees operate in accordance with company goals, objectives, core values, policies, procedures, and applicable government and industry regulations.
• Monitor work practices, job performance, staffing support, and completion of duties to promote safe and efficient operations.
• Review operational reports and provide input regarding operational problems, customer concerns, regulatory compliance, and safety issues.
• Monitor branch performance, with emphasis on safety and environmental matters, and implement solutions to recurring or potential issues.
• Conduct periodic field visits to evaluate project progress and inspect equipment, team performance, and the work environment.
• Collaborate with Area Management and the HSE department to monitor safety statistics and compliance with accident and incident reporting procedures and review submitted documentation.
• Market company services, identify growth opportunities, and maintain collaborative and profitable relationships with customer organizations.
• Prepare the annual budget based on market projections, refurbishment needs, capital expenditures, and fleet additions.
• Enforce cost controls and operational efficiencies to support financial targets and profit margins; monitor repair and maintenance costs and take corrective action when required.
• Plan, organize, direct, and control major maintenance activities and prepare AFEs to support budget guidelines.
• Monitor equipment and parts inventory updates and purchasing activities to support quality and cost effectiveness.
• Ensure compliance with regulated certification requirements for equipment and personnel training.
• Identify and communicate potential company growth opportunities.
• Provide overall leadership and direction to team members while maintaining a safe and secure work environment.
• Provides leadership to assigned employees by establishing performance expectations, assigning and monitoring work, providing coaching and feedback, supporting employee development, recognizing performance, and addressing performance concerns in accordance with company policies and procedures.
• 15% - 50% travel.
• Other reasonable directives, responsibilities, and activities may change or be assigned at any time with or without notice.

Education & Essential Qualifications

• High School Diploma/GED and at least 5 years of experience in operations.
• Driving record that meets company standards, with a current DMV printout.
• Leadership experience in environmental remediation or hazardous waste.
• Experience leading safety programs.
• Knowledge of federal, state, and local hazardous waste and safety regulations.
• Experience using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Knowledge of reporting, forecasting, and financial analysis.
• Experience identifying operational issues and recommending and implementing strategies to resolve problems.
• Experience providing customer service to internal and external customers, including meeting quality standards for services and evaluating customer satisfaction.
• Experience evaluating information to determine compliance with standards, laws, and regulations.
• Experience communicating verbally and in writing and delivering presentations.
• Knowledge of Microsoft Office Suite.
• Experience working in a dynamic environment.

Preferred Qualifications

• ICS 100, 200, and 700 training.
• 40-hour HAZWOPER certification.

The work environment may involve extreme conditions when required. Physical Requirements: Frequent pushing and pulling. Frequent twisting and turning. Frequent lifting of items overhead. Standing for 6-8 hours per day. Crouching or stooping for prolonged periods. Frequent typing and data entry. Frequent lifting or carrying up to 50 pounds without assistance.

Patriot Environmental is an Equal Opportunity Employer. We expressly value diversity, equity, and inclusion, and encourage the applications of individuals from diverse backgrounds, so that we reflect the communities and customers that we serve.

This position includes the following Benefits:

• Health, Dental and Vision insurance
• Wellness Program
• Flexible Spending Accounts
• Life Insurance
• Long-Term Disability
• Employee Assistance Program
• Tuition Reimbursement

Location(s)

Pay Range

The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay. The actual pay rate will depend on the person's qualifications and experience. $86,400.00 - $194,350.00 / year

Pay Transparency

The pay range shown reflects the anticipated base pay range for this position across applicable geographic locations. Actual compensation may vary based on the employee’s primary work location, applicable geographic pay differential, experience, qualifications, and other job-related factors. Compensation will meet or exceed all applicable federal, state, and local minimum wage requirements for the employee’s primary work location.

EEO Statement Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.