Technical Services Branch Operations Manager

Patriot Environmental Services; Baytown (TX); On-site; USD 86,000 - 194,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Wellness Program

Flexible Spending Accounts

Life Insurance

Long-Term Disability

Employee Assistance Program

Tuition Reimbursement

Job summary

Patriot Environmental Services is seeking an experienced Technical Services Branch Operations Manager in Baytown, TX. The role leads branch operations, ensuring safety, customer focus, and financial effectiveness, while managing budgets, fleets, and staff development.

The ideal candidate has 5+ years in operations, leadership in environmental remediation or hazardous waste, and strong regulatory knowledge. Expect 15%-50% travel and collaboration with EHS teams to maintain safety standards.

Qualifications

• High School Diploma or GED required with at least 5 years of operations experience.
• Leadership experience in environmental remediation or hazardous waste.
• Experience leading safety programs and regulatory compliance knowledge.
• Knowledge of federal, state, and local hazardous waste and safety regulations.
• Experience forecasting, reporting, and financial analysis.
• Experience communicating verbally and in writing and delivering presentations.

Responsibilities

• Lead branch operations to ensure safety, customer focus, and financial performance.
• Manage budgets, CAPEX, and fleet expenditures.
• Develop and mentor staff; ensure regulatory compliance and safety.
• Monitor performance, drive process improvements, and resolve issues.
• Travel 15%-50% within the assigned region.

Skills

Operations leadership

Budgeting

Team coaching

Regulatory compliance

Safety programs

Customer service

Microsoft Office

Education

High School Diploma/GED

ICS 100, 200, 700 training

40-hour HAZWOPER certification

Tools

Microsoft Office Suite

Job description

Technical Services Branch Operations Manager

#5938

BAYTOWN, Texas, United States

Job Description

The Technical Services Branch Operations Manager leads branch operations to maintain a safe, customer-focused, and financially effective work environment. The position is accountable for operational performance, budgets and capital expenditures, staff leadership and development, fleet maintenance, regulatory compliance, and business growth within assigned locations.

Essential Functions

• Create and maintain the branch safety culture and model safe work practices.
• Direct and optimize overall operations within the assigned geographic area.
• Ensure employees operate in accordance with company goals, objectives, core values, policies, procedures, and applicable government and industry regulations.
• Monitor work practices, job performance, staffing support, and completion of duties to promote safe and efficient operations.
• Review operational reports and provide input regarding operational problems, customer concerns, regulatory compliance, and safety issues.
• Monitor branch performance, with emphasis on safety and environmental matters, and implement solutions to recurring or potential issues.
• Conduct periodic field visits to evaluate project progress and inspect equipment, team performance, and the work environment.
• Collaborate with Area Management and the Environmental Health & Safety (EHS) department to monitor safety statistics and compliance with accident and incident reporting procedures and review submitted documentation.
• Market company services, identify growth opportunities, and maintain collaborative and profitable relationships with customer organizations.
• Prepare the annual budget based on market projections, refurbishment needs, capital expenditures, and fleet additions.
• Enforce cost controls and operational efficiencies to support financial targets and profit margins; monitor repair and maintenance costs and take corrective action when required.
• Plan, organize, direct, and control major maintenance activities and prepare AFEs to support budget guidelines.
• Monitor equipment and parts inventory updates and purchasing activities to support quality and cost effectiveness.
• Ensure compliance with regulated certification requirements for equipment and personnel training.
• Identify and communicate potential company growth opportunities.
• Provide overall leadership and direction to team members while maintaining a safe and secure work environment.
• Provides leadership to assigned employees by establishing performance expectations, assigning and monitoring work, providing coaching and feedback, supporting employee development, recognizing performance, and addressing performance concerns in accordance with company policies and procedures.
• 15%-50% travel within the assigned region.
• Other reasonable directives, responsibilities, and activities may change or be assigned at any time with or without notice.

Education & Essential Qualifications

• High School Diploma/GED and at least 5 years of experience in operations.
• Must possess and maintain a valid driver's license and a Motor Vehicle Record (MVR)/DMV printout that meets or exceeds Company standards for driving roles, including:
  • No more than 2 driving violations in the past 3 years
  • No more than one at-fault accident in the past 3 years
  • No major driving violations within the past 5 years
  • Major violations may include but are not limited to:
  • DUI/DWI
  • Hit and Run
  • Use of a cell phone or handheld mobile device while driving
  • Speeding more than 15 miles per hour over the posted limit
  • Reckless or negligent driving
  • Other violations that do not meet company driving standards Driving record that meets company standards, with a current DMV printout.
• Leadership experience in environmental remediation or hazardous waste.
• Experience leading safety programs.
• Knowledge of federal, state, and local hazardous waste and safety regulations.
• Experience using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Knowledge of reporting, forecasting, and financial analysis.
• Experience identifying operational issues and recommending and implementing strategies to resolve problems.
• Experience providing customer service to internal and external customers, including meeting quality standards for services and evaluation of customer satisfaction.
• Experience evaluating information to determine compliance with standards, laws, and regulations.
• Experience communicating verbally and in writing and delivering presentations.
• Knowledge of Microsoft Office Suite.
• Experience working in a dynamic environment.

Preferred Qualifications

• ICS 100, 200, and 700 training.
• 40-hour HAZWOPER certification.

The work environment may involve extreme conditions when required. Physical Requirements: Frequent pushing and pulling, Frequent twisting and turning, Frequent lifting of items overhead, standing for 6-8 hours per day, Crouching or stooping for prolonged periods, Frequent typing and data entry, Frequent lifting or carrying up to 50 pounds without assistance. Personal protective equipment as required when visiting field locations.

Patriot Environmental is an Equal Opportunity Employer. Crystal Clean expresses diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.

This position includes the following Benefits:

• Health, Dental and Vision insurance
• Wellness Program
• Flexible Spending Accounts
• Life Insurance
• Long-Term Disability
• Employee Assistance Program
• Tuition Reimbursement

Location(s)

4415 OSCAR NELSON JR. DRIVE, BAYTOWN , Texas 77523 , United States

Pay Range: $86,400.00 - $194,350.00 / year

Pay Transparency

The pay range shown reflects the anticipated base pay range for this position across applicable geographic locations. Actual compensation may vary based on the employee’s primary work location, applicable geographic pay differential, experience, qualifications, and other job-related factors. Compensation will meet or exceed all applicable federal, state, and local minimum wage requirements for the employee’s primary work location.

EEO Statement Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.