Industrial Services Administration

Fastenal Co.; Indianapolis (IN); On-site; USD 38,000 - 48,000; Full time

Job summary

Fastenal Co. in Indianapolis, IN is seeking a Full-time Industrial Services Administration professional to support the department’s day-to-day operations.

The role involves processing customer work orders, coordinating with multiple internal teams, and maintaining accurate inventory levels for efficient workflows. The candidate will ensure timely order progression, accurate data entry, and strong communication across departments in a fast-paced setting.

Qualifications

• Excellent written and oral communication skills.
• Proficient with Microsoft Office Suite.
• Demonstrate strong math aptitude, attention to detail and sense of urgency.
• Exhibit strong problem solving, deductive reasoning and decision making skills.
• Demonstrate strong organization, planning and prioritizing abilities.

Responsibilities

• Managing day to day flow of orders being received, completed, and shipped.
• Facilitating work orders through Fastenal's system in a quick and efficient manner.
• Handling inventory used in the work order process.
• Receiving work orders into the Fastenal Work Order System.
• Managing day to day inventories on incoming products.
• Communicating with Fastenal stores internal support departments, and vendors.
• Following all ISO quality procedures

Skills

Communication skills

Microsoft Office

Math aptitude

Problem solving

Organization & planning

Teamwork

Independence

Multitasking

Customer service

Detail orientation

Tools

Microsoft Office Suite

Job description

Job ID 637963

Title Industrial Services Administration

Type Full-time

Location Indianapolis, IN46254

Departments Administrative

Date Published October 1, 2026

End Date 10-09-2026

Job Description

Industrial Services Administration

3939 W 56th St, Indianapolis, IN 46254

IN180 Manufacturing Facility

Full-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm

OVERVIEW

Working as Full-time Industrial Services Administration, you will be involved with the overall success of the department by efficiently and effectively helping with all day to day administrative tasks. You will be facilitating work order progress and communication within the company, and working with multiple departments to ensure the efficient and accurate processing of customer work orders. Having a customer focus and attention to detail in a very fast paced and productive department is a must.

RESPONSIBILITIES

• Managing day to day flow of orders being received, completed, and shipped
• Facilitating work orders through Fastenal's system in a quick and efficient manner
• Handling inventory used in the work order process
• Receiving work orders into the Fastenal Work Order System
• Managing day to day inventories on incoming products.
• Communicating with Fastenal stores internal support departments, and vendors.
• Following all International Standardization Organization (ISO) quality procedures

REQUIRED POSITION QUALIFICATIONS

• 18 years of age or older
• Excellent written and oral communication skills
• Proficient with Microsoft Office Suite
• Demonstrate strong math aptitude, attention to detail and sense of urgency
• Exhibit strong problem solving, deductive reasoning and decision making skills
• Demonstrate strong organization, planning and prioritizing abilities
• Highly motivated, self directed and customer service oriented
• Work independently as well as in a team environment
• Learn and perform multiple tasks in a fast paced environment
• Demonstrate our core values of ambition, innovation, integrity and teamwork
• Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)

PREFERRED POSITION QUALIFICATIONS

• Prior administrative or customer service work experience
• Previous warehouse or manufacturing work experience

ABOUT US

Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.

As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.