Industrial Service Technician

A Hiring Company; Oklahoma City (OK); On-site; USD 40,000 - 60,000; Full time

Job summary

A Hiring Company seeks a Service Technician to install, maintain, and repair automated equipment across the U.S. This role involves travel, customer interaction, and technical troubleshooting, ensuring high-quality service delivery. Join a dynamic team and contribute to innovative food processing technology with comprehensive benefits.

Benefits

Full benefits including medical, dental, and vision

Company paid life insurance and disability

401k with company match

Paid Time Off and paid holidays

Product discounts

Qualifications

• High School Diploma or GED required.
• Post-secondary education in mechanical and electrical systems or relevant work experience.
• Ability to read and interpret blueprints and schematics.

Responsibilities

• Install, maintain, troubleshoot, and repair automated equipment including PLC systems.
• Travel to customer sites for installation and maintenance tasks.
• Diagnose and repair equipment issues, maintaining accurate service records.

Skills

Mechanical aptitude

Customer relations

Communication skills

Basic math skills

Education

High School Diploma or GED

Post-secondary education in mechanical and electrical systems

Job description

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Burford Corporation, a Middleby company, is a leading manufacturer of industrial baking equipment. Burford is a long-standing, respected brand known worldwide for manufacturing quality custom products through innovative baking solutions. Products include the famous twist tie machine, seeders, pan oilers, and pan shakers.

At Burford Corp. we have a company culture focused on hard work, family, and innovation. We believe in internal and external customer service, a work/life balance, and having fun together!

We offer an opportunity to work in a position that directly contributes to the success of the company, encourages collaboration, and development. Your contribution to work that matters can be seen on shelves locally and around the world!

Come be part of a team that develops the next generation of food processing technology!

The Position:

The Service Technician installs, maintains, troubleshoots, and repairs automated equipment, including Programmable Logic Controller (PLC) systems, at customer sites across the U.S.

Responsibilities Include:

• Travel to provide installation and setup of new equipment at customer site, including modification of PLC programs (largely Allen Bradley)
• Read blueprints, schematics, manuals, and other specifications to determine installation procedures
• Perform diagnosis, repair and functional confirmation at customer site as required by service or maintenance contract
• Examine work orders and talk to equipment operators to detect equipment issues and to determine whether human error contributed to the problem
• Operate and test faulty equipment to analyze and diagnose malfunctions
• Perform maintenance, repairs, tests or adjustments of equipment by applying mechanical and electrical knowledge
• Diagnose problems, make adjustments and test using PLC/HMI solutions, make small logic changes for troubleshooting and reliability standards
• Inspect components of equipment for accurate assembly and installation, or for defects
• Repair and adjust equipment, machines, and defective components, replacing worn parts
• Perform scheduled preventive maintenance tasks such as checking, cleaning, and repairing equipment
• Test equipment to ensure that it functions properly
• Provide operation and maintenance training for the customer
• Provide customers with occasional telephone support for start-up or troubleshooting
• Advise management regarding customer satisfaction, product performance, and suggestions for product improvements
• Maintain accurate records of maintenance, repairs, programming changes, and upgrades

The Perks:

• Full benefits including medical, dental, and vision
• Company paid life insurance, short-term disability, long-term disability
• 401k and company match
• Paid Time Off (including your birthday!) and paid holidays
• Product discounts across Middleby companies

Other:

• This position is defined as a safety sensitive position.
• Employment conditional on passing a pre-employment drug screen, position based physical, and criminal background check.
• Burford Corporation is an Equal Employment Opportunity employer and welcomes all qualified applicants.
• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future for this job opening.
• Job Type: Full-time

Description:

Burford Corporation, a Middleby company, is a leading manufacturer of industrial baking equipment. Burford is a long-standing, respected brand known worldwide for manufacturing quality custom products through innovative baking solutions. Products include the famous twist tie machine, seeders, pan oilers, and pan shakers.

At Burford Corp. we have a company culture focused on hard work, family, and innovation. We believe in internal and external customer service, a work/life balance, and having fun together!

We offer an opportunity to work in a position that directly contributes to the success of the company, encourages collaboration, and development. Your contribution to work that matters can be seen on shelves locally and around the world!

Come be part of a team that develops the next generation of food processing technology!

The Position:

The Service Technician installs, maintains, troubleshoots, and repairs automated equipment, including Programmable Logic Controller (PLC) systems, at customer sites across the U.S.

Responsibilities Include:

• Travel to provide installation and setup of new equipment at customer site, including modification of PLC programs (largely Allen Bradley)
• Read blueprints, schematics, manuals, and other specifications to determine installation procedures
• Perform diagnosis, repair and functional confirmation at customer site as required by service or maintenance contract
• Examine work orders and talk to equipment operators to detect equipment issues and to determine whether human error contributed to the problem
• Operate and test faulty equipment to analyze and diagnose malfunctions
• Perform maintenance, repairs, tests or adjustments of equipment by applying mechanical and electrical knowledge
• Diagnose problems, make adjustments and test using PLC/HMI solutions, make small logic changes for troubleshooting and reliability standards
• Inspect components of equipment for accurate assembly and installation, or for defects
• Repair and adjust equipment, machines, and defective components, replacing worn parts
• Perform scheduled preventive maintenance tasks such as checking, cleaning, and repairing equipment
• Test equipment to ensure that it functions properly
• Provide operation and maintenance training for the customer
• Provide customers with occasional telephone support for start-up or troubleshooting
• Advise management regarding customer satisfaction, product performance, and suggestions for product improvements
• Maintain accurate records of maintenance, repairs, programming changes, and upgrades

The Perks:

• Full benefits including medical, dental, and vision
• Company paid life insurance, short-term disability, long-term disability
• 401k and company match
• Paid Time Off (including your birthday!) and paid holidays
• Product discounts across Middleby companies

Other:

• This position is defined as a safety sensitive position.
• Employment conditional on passing a pre-employment drug screen, position based physical, and criminal background check.
• Burford Corporation is an Equal Employment Opportunity employer and welcomes all qualified applicants.
• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future for this job opening.
• Job Type: Full-time

Requirements:

• High School Diploma or General Education Degree (GED)
• Post-secondary education in mechanical and electrical systems, or two years minimum related work experience
• Valid Driver's License
• Ability and willingness to travel up 70% annually
• Own a valid passport or have the ability to get one
• Must be able to perform basic math skills
• Must have a mechanical aptitude, familiarity with tools and measuring tools
• Knowledge and ability to utilize computers and related technology effectively
• Basic understanding of Microsoft Office products such as Outlook, Word, and Excel
• Must have ability to read and interpret visual aids such as drawings/ blueprints, schematics, manuals, and other specifications to determine installation procedures

Desired Skills:

• Good customer relations and communication skills
• Fundamental knowledge and skills required to understand and interact with networks
• Experience in reading electrical diagrams a plus
• Experience in wiring control panels a plus
• Familiarity with international travel experience a plus

The ideal candidate:

• Has a willingness to learn
• Demonstrates a positive attitude

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Business Content

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