Industrial Process Excellence Director | AI-Driven Transformation

Accenture PLC; New York (NY); On-site; USD 151,000 - 434,000; Full time

Job summary

Accenture is seeking a senior leader in AI-enabled process design to drive global client engagements from design through delivery in the United States. You will define methodologies, govern quality, and ensure the team reflects domain expertise and the right delivery standards while aligning with technology and delivery partners.

You will coach senior specialists, integrate human+AI agent design into projects, and ensure process redesign is embedded across engagements to unlock measurable

Qualifications

• Minimum 8 years of experience in process excellence, process redesign, or management consulting.
• Minimum 3 years of deep industry expertise in at least one domain and transformation methodology design.
• Minimum 3 years of experience managing and developing team members in a consulting environment.
• Minimum 2 years of building, evaluating, and scaling AI-enabled solutions into client work.
• Bachelor's Degree or equivalent (minimum 13 years) work experience.

Responsibilities

• Embed AI into future state design for clients and internal ways of working using AI tools.
• Define process redesign standard across engagements; govern its application.
• Determine client facilitation approach for workshops and recommendations.
• Define benchmarking and transformation roadmap methodologies used by the team.
• Manage client stakeholder activities and day-to-day relationship management.
• Coach direct reports on process redesign and senior leadership presentations.
• Coordinate with technology and delivery partners to align design with platforms.
• Embed AX Design in domain methodology for AI agent experiences.

Skills

Process redesign

Team leadership

AI-enabled solutions

Executive communication

Workshop facilitation

Education

Bachelor's Degree or equivalent

Job description

Accenture is seeking a senior leader in AI-enabled process design to drive global client engagements from design through delivery in the United States. You will define methodologies, govern quality, and ensure the team reflects domain expertise and the right delivery standards while aligning with technology and delivery partners.

You will coach senior specialists, integrate human+AI agent design into projects, and ensure process redesign is embedded across engagements to unlock measurable