Industrial Power Field Technologist (Switchgear/PLC)

Torrey Holistics; Sterling (VA); On-site; USD 60,000 - 90,000; Full time

Job summary

JDC Power Systems, LLC in Sterling, VA is seeking a Field Service Technician to perform on-site troubleshooting, maintenance, and repair of electrical systems, including transformers, switchgear, and PLC controls. You will support startups and commissioning to ensure systems meet customer specs.

Responsibilities include customer interactions, basic training, and documenting service activities. Frequent travel and a valid driver’s license are required, with a strong emphasis on safety and service

Qualifications

• 3–5 years hands-on field service experience with power systems or industrial controls.
• Experience with transformers, circuit breakers, LV/MV switchgear, and PLC controls.
• Proficient with field service software, ERP, and MS Office.
• Strong communication skills and ability to explain technical issues clearly.

Responsibilities

• Field Service Support: on-site troubleshooting, maintenance, and repair of electrical systems and equipment, including transformers, circuit breakers, LV/MV switchgear, and PLC controls.
• Customer Interaction and Support: serve as primary contact during visits, provide basic training, document service activities and test reports.
• Operational Efficiency: track time, service work, and inventory; collaborate with technicians; use remote tools to reduce downtime.
• Health and Safety Compliance: follow safety protocols, OSHA guidelines, and maintain safety certifications.

Skills

Troubleshooting

Communication

Independent work

Time management

Education

High school diploma or equivalent

Associate’s degree in electrical engineering or related field (preferred)

NFPA 70E, OSHA 30 certifications (plus)

Tools

Field service management software

ERP systems

Microsoft Office

Job description

Key Responsibilities

• Field Service Support: Perform on-site troubleshooting, maintenance, and repair of electrical systems and equipment, including transformers, circuit breakers, LV/MV switchgear, and PLC controls. Conduct system diagnostics and address technical issues to ensure minimal downtime and efficient system operation. Support system startups and commissioning, ensuring systems are operational and meet customer specifications.


• Customer Interaction and Support: Act as the primary point of contact for customers during service visits, resolving technical issues and ensuring customer satisfaction. Provide basic training to customers on system operation and basic maintenance. Document service activities, including providing test reports and feedback on system performance.


• Operational Efficiency: Maintain accurate records of time tracking, service work, and inventory on-site. Collaborate with other technicians to ensure timely and effective service delivery. Utilize remote troubleshooting tools when applicable to resolve issues quickly and reduce downtime.


• Health and Safety Compliance: Ensure all work adheres to company safety protocols, OSHA guidelines, and industry standards. Participate in safety training sessions and maintain relevant safety certifications.

Qualifications

• Education: High school diploma or equivalent required; associate’s degree in electrical engineering or a related field is preferred. Certifications such as NFPA 70E, OSHA 30, or other relevant technical certifications are a plus.


• Experience: 3-5 years of hands-on experience as a field service technician, with a focus on power systems, electrical equipment, or industrial controls. Experience with basic troubleshooting, maintenance, and repair of electrical systems, transformers, and circuit breakers.


• Skills and Competencies: Strong troubleshooting and problem-solving skills. Proficiency with field service management software, ERP systems, and Microsoft Office (Excel, Word). Good communication skills and the ability to explain technical issues clearly to customers. Ability to work independently and manage service priorities in a fast-paced environment. Extra Competencies: Experience with electrical systems at low and medium voltage levels. Basic experience with PLCs, SCADA systems, and protective relay systems is a plus.

Other Requirements

• Willingness and ability to travel frequently, with overnight stays to visit customer sites and JDC locations across the country.


• A valid driver’s license and clean driving record.


• Strong commitment to safety and customer satisfaction.


• Familiarity with industry-standard test equipment (e.g., multimeters, breaker test sets).

Location

• Regional office is in Sterling, VA.


• Travel is required on a daily/weekly basis to both customer sites and internal field service locations across the region.


• Occasional travel nationwide.

JDC Power Systems, LLC is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where all employment decisions are made on an individual basis without regard to characteristics protected by federal, state, or local law.

JDC Power Systems, LLC believes that supporting a respectful and inclusive workplace is critical to our success.

JDC Power Systems, LLC is committed to making our application process accessible to all applicants and will provide reasonable accommodations upon request as required.

You should be proficient in

• 120/208/240/480 Voltage Systems


• Electrical Installation


• Electrical Troubleshooting


• High Voltage Systems


• Industrial Electrical Experience

Machines & technologies you'll use

• Switchgear (Mitsubishi, ABB, Siemens, Schneider Electric, Eaton)


• SCADA


• Programmable Logic Controller (PLC) (Siemens)