Industrial Operations Manager

FERGUSON; United States; Remote; USD 46,000 - 101,000; Full time

Job summary

Ferguson is seeking an Industrial Operations Manager to lead reliable execution across a defined scope. This remote role supports the Industrial East Region, ideally in EST.

The position emphasizes performance management, process discipline, and developing leadership to progress into higher ownership roles. The role focuses on strategy execution, frontline performance, and cross-functional collaboration, with responsibilities spanning forecasting, budgeting, and team development.

Qualifications

• Bachelor’s Degree preferred; equivalent experience will be considered.
• 3+ years management experience coupled with handling inventory/operational tasks.
• Trilogie experience is required.
• Ability to adapt and change processes to keep pace with evolving business requirements.
• Outstanding organizational and leadership skills to optimally respond to urgent situations.
• Must be process oriented with good judgment and decision-making abilities.
• Strong interpersonal skills and the ability and desire to lead a team.
• Strong technical skills included but not limited to Microsoft O365 applications.

Responsibilities

• Participates in the strategic development and execution of the industrial business strategy to produce profitable growth and strong cash flow.
• Contributes to sales forecasting, financial budgeting and expenditure management to achieve company objectives.
• Supports the development of strong sales and management teams, implementing recruitment, training and mentoring programs.
• Identifies opportunities for new markets or business segments, or to enhance profit margins and accelerate top-line growth.
• Performs analysis of market trends and data to assist in sales and promotions.
• Adheres to Company compliance and Health Safety and Environment policies and requirements.
• Regular and reliable attendance.
• Other duties as assigned – Branch or Central Ops Support including invoicing, billing, ISO, HSE, admin support, etc.

Skills

Leadership

Operations

Education

Bachelor’s Degree preferred

Tools

Trilogie

Microsoft O365

Job description

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

The Industrial Operations Manager is an operations leader responsible for driving reliable execution and performance within a defined operational scope. This role ensures day-to-day operations run safely, efficiently, and consistently while developing the leadership capability needed to progress into more senior operational ownership roles.

This position builds depth in performance management, process discipline, and leadership capability. A strong focus on executing operational strategy, managing frontline performance, and developing teams while gaining exposure to broader business metrics and cross-functional execution.

This is a remote role that will support the Industrial East Region. Our ideal candidate must be in EST time zone, preferably within easy commuting distance of locations in this region.

Not remote, located in the central time zone.

Primary Responsibilities

• Participates in the strategic development and execution of the retail store business model (not retail; we are an industrial environment) and strategy to produce profitable growth and strong cash flow performance.
• Contributes to sales forecasting, financial budgeting and expenditure management to achieve company budget objectives.
• Supports the development of strong sales and management teams, implementing recruitment, training and mentoring programs that result in a capable and motivated workforce.
• Follows mechanisms that drive the identification of opportunities for new market or business segment opportunities, or to enhance profit margin enhancement and accelerating top-line revenue growth.
• Performs the analysis of market trends and stored data to assist in sales/promotions for present and future business.
• Adhere to Company compliance and Health Safety and Environment (HSE) policies, procedures, and requirements.
• Regular and reliable attendance
• Other duties as assigned - Branch or Central Ops Support – Invoicing, billing, ISO, H&S, admin support, etc.
• management

Qualifications

• Bachelor’s Degree is preferred, equivalent experience will be considered
• 3+ years management / leadership experience coupled with handling inventory / operational tasks
• Trilogie experience is required
• Ability to adapt and change processes to keep pace with the evolving business requirements
• Outstanding organizational and leadership skills to optimally respond to urgent situations
• Must be process oriented with good judgment and decision-making abilities
• Strong interpersonal skills and the ability and desire to lead a team
• Strong technical skills included but not limited to Microsoft O365 applications

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Pay Range:

$4,124.70 - $9,075.00

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employerF/M/Disability/Vet/SexualOrientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information