Industrial Inside Sales Specialist | Quoting & Growth

Purvis Industries; Waco (TX); On-site; USD 38,000 - 62,000; Full time

Job summary

Purvis Industries, a family-owned industrial distributor with over 75 years of experience, seeks an inside sales professional in Waco, TX. You will assist with counter sales, handle inquiries from multiple channels, and support outside sales through quotations and order processing.

Responsibilities include maintaining customer records, expanding product knowledge, and promoting profitable products while delivering exceptional service.

Qualifications

• High school diploma or equivalent preferred.
• Previous inside sales, customer service, industrial distribution, warehouse, or related experience preferred.
• Legal to work in the United States and able to pass a background check.
• Technical aptitude and willingness to learn company products and applications.

Responsibilities

• Assist with counter sales and customer service activities as needed.
• Process inquiries received by phone, email, mail, online platforms, or other channels.
• Support outside sales by preparing quotations, bids, and customer orders.
• Enter and maintain customer orders, quotes, bids, and related sales documentation.
• Purchase products necessary to fulfill customer orders.
• Quote and sell products that provide value to customers while supporting profitability.
• Identify, contact, quote, and close sales opportunities with customers.
• Utilize catalogs for product, pricing, and availability information.
• Resolve customer concerns and coordinate with management for support.
• Increase sales through cross selling, up selling, add on sales, and promotional products.
• Promote and sell excess inventory and discontinued products.
• Handle customer complaints, returns, and service issues professionally.
• Provide after hours support to internal and external customers when required.
• Maintain and expand product knowledge to support customer needs.

Skills

Customer service

Relationship building

Verbal communication

Phone skills

Team oriented

Education

HS diploma

Tools

CRM software

Microsoft Office

Job description

Purvis Industries, a family-owned industrial distributor with over 75 years of experience, seeks an inside sales professional in Waco, TX. You will assist with counter sales, handle inquiries from multiple channels, and support outside sales through quotations and order processing.

Responsibilities include maintaining customer records, expanding product knowledge, and promoting profitable products while delivering exceptional service.