Industrial Forklift Technician: Field Service & Solutions

Wiese Group; Springfield (MO); On-site; USD 52,000 - 74,000; Full time

Job summary

Wiese Group in Springfield, MO is seeking a Service Technician to repair a wide range of material handling equipment, including forklifts, aerial lifts, and floor care machines. You will be the primary liaison with customers and represent the company professionally while delivering high-quality mechanical and service work.

The role emphasizes safety, accurate paperwork, and proactive customer service. Candidates should be able to lift 50 pounds, work at heights, and use our field software after

Qualifications

• Must deliver high-quality mechanical service and customer service.
• Ability to prioritize tasks and manage time effectively.
• Ability to perform hazard assessments and maintain safety standards.
• Comfortable lifting up to 50 pounds and working at heights.

Responsibilities

• Actively support and lead safety initiatives and follow policies.
• Troubleshoot customer equipment problems and obtain customer approval before repairs.
• Complete and submit all required paperwork.
• Provide exceptional customer service and upsell Wiese services when appropriate.
• Manage workload effectively and accurately track work orders.

Skills

Customer service

Multitasking

Time management

Safety awareness

Mechanical aptitude

Communication

Tools

Hand tools

Shop software

Job description

Wiese Group in Springfield, MO is seeking a Service Technician to repair a wide range of material handling equipment, including forklifts, aerial lifts, and floor care machines. You will be the primary liaison with customers and represent the company professionally while delivering high-quality mechanical and service work.

The role emphasizes safety, accurate paperwork, and proactive customer service. Candidates should be able to lift 50 pounds, work at heights, and use our field software after