Forklift & Industrial Equipment Service Technician

Wiese Group; Hannibal (MO); On-site; USD 42,000 - 61,000; Full time

Job summary

Wiese Group is seeking a Service Technician in Hannibal, MO to repair material handling equipment and serve as the primary contact for customers. You will perform mechanical repairs across forklifts, aerial lifts, and floor care equipment while upholding professional service standards.

The role emphasizes safety, customer service, and efficient workload management; candidates should be comfortable with physical tasks and possess a valid driver’s license and own hand tools.

Qualifications

• Hazard assessments and high safety standards required.
• Strong multitasking and time management; prioritize daily tasks.
• Able to lift 50 pounds and work in confined/heighted areas.
• Valid driver’s license with clean record; hand tools required.
• Experience with computers and learning field software for online work orders.
• Excellent customer service skills, verbal and non‑verbal.
• Pre-employment drug screen, physical, background check, MVR, and E-Verify are required.

Responsibilities

• Actively support, promote and lead safety initiatives.
• Troubleshooting customer equipment problems; obtain customer approval before repairs.
• Completing and submitting all required paperwork.
• Providing the best possible customer service, including upselling services and equipment.
• Managing your workload effectively.

Skills

Safety awareness

Multitasking

Time management

Physical stamina

Customer service

Self-management

Tools

Hand tools

Work order software

Job description

Wiese Group is seeking a Service Technician in Hannibal, MO to repair material handling equipment and serve as the primary contact for customers. You will perform mechanical repairs across forklifts, aerial lifts, and floor care equipment while upholding professional service standards.

The role emphasizes safety, customer service, and efficient workload management; candidates should be comfortable with physical tasks and possess a valid driver’s license and own hand tools.