Industrial Field Service Tech: Install, Repair & Support

Gilder Search Group; Charlotte (NC); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Company holidays

Job summary

Gilder Search Group is seeking a Field Service Technician to support a Charlotte, NC manufacturing client. The role covers troubleshooting, maintenance, repairs, installations, start-ups, inspections, upgrades, and operator training with on-site and phone support for parts, warranty issues, and product testing.

Expect travel about 1–2 times per month. Base salary ranges from $25 to $33 per hour, plus health, dental, and vision insurance, PTO, and company holidays in a stable team environment.

Qualifications

• 1+ years of technical, maintenance, or service experience.
• Experience maintaining and/or troubleshooting industrial machinery or equipment.
• Mechanical troubleshooting and equipment repair experience.

Responsibilities

• Diagnose, troubleshoot, maintain, and repair industrial machinery and equipment
• Perform on-site equipment installations, start-ups, inspections, upgrades, and operator training
• Provide field and telephone technical support for equipment troubleshooting, maintenance, and repair issues
• Evaluate equipment performance and identify potential product, maintenance, or service improvements
• Coordinate field service activities from initial work request through completion
• Assist customers and internal teams with equipment applications, product testing, and demonstrations
• Provide technical support for equipment parts identification, selection, and inventory needs
• Document service work, maintenance activities, equipment findings, repairs, and customer issues
• Assist with equipment warranty and product-related issues through resolution
• Travel approximately 1 - 2 times per month for customer installations and service visits

Skills

Field service

Industrial machinery

Troubleshooting

Travel readiness

Job description

Gilder Search Group is seeking a Field Service Technician to support a Charlotte, NC manufacturing client. The role covers troubleshooting, maintenance, repairs, installations, start-ups, inspections, upgrades, and operator training with on-site and phone support for parts, warranty issues, and product testing.

Expect travel about 1–2 times per month. Base salary ranges from $25 to $33 per hour, plus health, dental, and vision insurance, PTO, and company holidays in a stable team environment.