Industrial Field Service Tech - Hybrid, $3k Sign-On Bonus

Hillenbrand, Inc.; Cincinnati (OH); Hybrid; USD 55,000 - 90,000; Full time

Benefits offered by this job

Sign-on bonus $3,000

PTO and holidays

Medical, dental & vision insurance

401(k) matching

Company paid disability

Job summary

Rotex is hiring a Field Service Technician to troubleshoot machinery, perform start-up inspections, and train onsite operators at customer sites in the Cincinnati area.

In this hybrid role, you will travel 50-75% to install, service, and repair Rotex equipment, provide post-visit reports, and assist with engineering feedback to improve uptime and productivity. A technical degree and hands-on experience are required; a strong customer focus and problem-solving mindset are essential.

Qualifications

• Associate’s degree in engineering or related field.
• Travel 50-75% of the time.
• Experience with Microsoft Office (Word, Excel, PowerPoint) and Outlook.

Responsibilities

• Troubleshoot machine downtime and perform overall machine assessments; provide recommendations for repair or improved productivity.
• Perform new machine start-up inspections and operations training.
• Oversee onsite parts removal, installation and assembly.
• Recommend parts and service solutions to improve machine uptime, maintenance and operation.
• Provide written post-visit reports with a visit overview, observations, recommendations, and accompanying quote for parts.

Skills

Troubleshooting

On-site support

Travel readiness

Education

Associate’s degree in engineering or related field

Tools

SolidWorks

AutoCAD

Microsoft CRM

Job description

Rotex is hiring a Field Service Technician to troubleshoot machinery, perform start-up inspections, and train onsite operators at customer sites in the Cincinnati area.

In this hybrid role, you will travel 50-75% to install, service, and repair Rotex equipment, provide post-visit reports, and assist with engineering feedback to improve uptime and productivity. A technical degree and hands-on experience are required; a strong customer focus and problem-solving mindset are essential.