Industrial Equipment Service Technician (Forklifts)

Wiese Usa, Inc.; Mount Vernon (IL); On-site; USD 45,000 - 70,000; Full time

Job summary

Wiese Usa, Inc. in Mount Vernon, IL 62864 is seeking a Service Technician to repair a range of material handling equipment, including forklifts and related machinery. You will be the primary contact for customers, delivering professional service and representing the company with integrity.

The role emphasizes safety, troubleshooting, documentation, and responsive customer service, with hands-on work and workload management. A valid driver’s license and hand tools are required.

Qualifications

• Strong multitasking and time management required.
• Ability to lift 50 pounds and work in confined spaces.
• Provide your own hand tools.
• Willingness to undergo pre-employment drug screen, background check, and MVR.
• Demonstrated customer service skills.

Responsibilities

• Actively support, promote and lead safety initiatives. Follow all safety policies and procedures. Work safe at all times and report any unsafe work or environments.
• Troubleshooting customer equipment problems.
• Confer with and obtain approval from the customer before making repairs.
• Completing and submitting all required paperwork.
• Providing the best possible customer service, including offering additional Wiese services, added-value items and equipment based on potential customer needs.
• Managing your workload effectively.

Skills

Multitasking

Time management

Lifting 50 lbs

Hand tools

Computer literacy

Customer service

Safety awareness

Driver's license

Job description

Wiese Usa, Inc. in Mount Vernon, IL 62864 is seeking a Service Technician to repair a range of material handling equipment, including forklifts and related machinery. You will be the primary contact for customers, delivering professional service and representing the company with integrity.

The role emphasizes safety, troubleshooting, documentation, and responsive customer service, with hands-on work and workload management. A valid driver’s license and hand tools are required.