Industrial Equipment Service Technician - Forklifts

Wiese Group; Birmingham (AL); On-site; USD 42,000 - 60,000; Full time

Job summary

Wiese is seeking a Service Technician in Birmingham, AL to repair customer material handling equipment including forklifts, aerial lifts, and floor care equipment. You will serve as the point of contact between the company and customers, delivering professional mechanical services and excellent customer service.

Duties include promoting safety initiatives, diagnosing and repairing equipment, obtaining customer approval before repairs, submitting paperwork, and suggesting additional Wiese

Qualifications

• Ability to perform hazard assessments and maintain safe work practices.
• Strong multitasking and time management skills.
• Ability to lift 50 pounds and crawl in confined areas; comfortable with heights.
• Valid driver’s license with a clean driving record.
• Provide your own hand tools.
• Working knowledge of computer systems and ability to learn field software.
• Demonstrable customer service skills, both verbal and non-verbal.
• Pre-employment drug screen and background checks are required.

Responsibilities

• Actively support, promote and lead safety initiatives and follow safety policies.
• Troubleshoot customer equipment problems and obtain customer approval before repairs.
• Complete and submit all required paperwork accurately.
• Provide excellent customer service and recommend additional Wiese services.
• Manage workload effectively and communicate status to customers and management.

Skills

Multitasking

Time management

Customer service

Physical stamina

Driving license

Hand tools

Computer literacy

Job description

Wiese is seeking a Service Technician in Birmingham, AL to repair customer material handling equipment including forklifts, aerial lifts, and floor care equipment. You will serve as the point of contact between the company and customers, delivering professional mechanical services and excellent customer service.

Duties include promoting safety initiatives, diagnosing and repairing equipment, obtaining customer approval before repairs, submitting paperwork, and suggesting additional Wiese