Senior Innovation & Technology Specialist

The TJX Companies, Inc.; Framingham (MA); On-site; USD 77,000 - 98,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

HSA

Life insurance

Short/long-term disability

Paid holidays/vacation/sick/bereavment

Tuition reimbursement

Scholarship program

Adoption/surrogacy assistance

Job summary

The TJX Companies, Inc. is seeking a Store Operations IT Project Manager to partner with Sierra stores and cross-functional teams in a high-growth environment.

You will help design, test, and implement store technology initiatives, drive pilots, and ensure tangible improvements in efficiency and the customer experience. You will coordinate with Store Operations, Technology, Engineering, Facilities, Finance, and Distribution to justify investments, plan training, and monitor post-implementation

Qualifications

• 3+ years in an operations-focused role supporting project management and process improvement.
• Bachelor's Degree or related work experience is a plus.
• Experience with enterprise technology solutions; retail and store systems experience are a plus.
• Analytical mindset with ability to solve problems from ambiguous information.
• Ability to work cross-functionally to deliver results.

Responsibilities

• Support research, design, planning, testing, and delivery of technology projects impacting stores.
• Partner with Store Operations, Technology, Engineering, Facilities, Finance, Transportation and Procurement.
• Coordinate pilots, manage testing criteria, and ensure standards before network implementation.
• Assist in training plans for new technology post-implementation.
• Conduct post-implementation audits to verify results and impact.
• Develop post-implementation reporting for monitoring IT project performance.

Skills

Project management

Cross-functional collaboration

Analytical mindset

Microsoft Office

SharePoint

Store operations knowledge

Education

Bachelor's Degree or related experience

Tools

Microsoft Office

SharePoint

Job description

TJX CompaniesAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

The Opportunity: Contribute To The Growth Of Your Career.

This is an exciting opportunity to become a critical business partner to the Sierra stores organization as a member of the Store Operations team, focused on IT strategy and project management. Come to work and be ready to think on your feet, grow your skills, and make a positive impact for our store teams in a high growth area of our business.

The role is responsible for supporting the improvement and implementation of store technologies and helping to develop the plan for short-term and long-term IT innovations that will power our growth and deliver outstanding associate and customer experiences. In addition, you will be responsible for partnering with internal and external teams to build strong working relationships that yield tangible results.

Your Impact:

• Supports the research, socialization, design, planning, testing, and delivery of technology and innovation projects that directly affect the stores organization; determines equipment requirements, capital requirements and business case justification.
• Partners frequently with key positions in Store Operations, Technology, Engineering, Facilities, Finance, Transportation, Procurement and Distribution to advocate for innovation opportunities that enhance our business processes and develops the business case for IT investments.
• Coordinates pilots and implementation of new technology; manages the testing criteria for IT pilots and conducts audits to ensure agreed-upon standards are achieved prior to network implementation.
• Develops and assists in the plans for training of the new technology, once implementation is approved.
• Develops and conducts post-implementation audits to verify that financial and capacity results were achieved.
• Supports development of post implementation reporting for monitoring of technology effectiveness and impact and reports to Sierra / TJX leadership on project status for all IT project phases.
• Areas of focus include all store systems; Register POS, markdowns, Back Office Applications, IT hardware and learning platforms
• Special projects as assigned.

Who We Are Looking For: You.

• A minimum of 3+ years of experience in an operations-focused role supporting project management and process improvement
• Bachelor's Degree OR related work experience is a plus
• Experience with enterprise technology solutions; retail and store systems experience are a plus
• Analytical mindset and ability to problem solve with ambiguous information
• Ability to work cross-functionally to deliver results
• Proficient at building trust and relationships with key stakeholders
• Capable of influencing without authority
• Strong written and verbal communication skills
• Proficient in Microsoft Office & SharePoint
• Proven understanding of store operations and the 'day in the life' of store management is a plus
• Six Sigma experience or exposure at a Green Belt level is beneficial

Benefits include

• Associate discount
• 401(k) match
• medical/dental/vision
• HSA
• health care FSA
• life insurance
• short/long-term disability
• paid holidays/vacation /sick/bereavement/parental leave
• EAP
• incentive programs for management
• auto/home insurance discounts
• tuition reimbursement
• scholarship program
• adoption/surrogacy assistance
• smoking cessation
• child care/cell phone discounts
• pet/legal insurance
• credit union
• referral bonuses

All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address:
550 Cochituate Road

Location:
USA Home Office Framingham MA 550 Cochituate Rd

This position has a starting salary range of USD $76,800.00 to $97,900.00 per year. Actual starting pay is determined by a number of factors, including r