Industrial Engineer & Tech Support

allisontransmission; Indianapolis (IN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Choice of medical plans with prescribe

Employer HSA contribution

Dental & Vision Insurance

Paid Parental Leave

Short & Long-Term Disability

Other voluntary benefits including: CR

401K with generous Company match &.con

Accrued Paid Time Off

12 Paid Holidays + 1 Floating Holiday

Robust employee wellness program

Tuition assistance program

Job summary

Allison Transmission in Indianapolis, Indiana is seeking a Process Engineer / Technical Support Specialist to drive process improvements, support equipment performance, and optimize work-center layouts across production and distribution.

You will integrate engineering problem-solving, lean tools, and IT support to ensure seamless production, material handling, and information flow. Strong analytical and cross-functional collaboration are essential.

Qualifications

• Experience applying lean methodologies to standard processes.
• Ability to optimize work center layouts and material flow.
• Strong analytical and problem-solving skills.
• Excellent technical communication and documentation abilities.

Responsibilities

• Applies lean methodologies to standard processes and optimizes work center layouts to improve material flow and visual controls.
• Reviews unitizing jobs, analyzes requirements to determine proper work center placement, and prepares job lists for new equipment setup.
• Creates Visual Bills of Material (BOMs) and analyzes labor and material savings; supports packaging engineering and equipment placement.
• Provides packaging engineering support and creates floor layouts for new equipment placement; collaborates across manufacturing and logistics teams.
• Maintains equipment and supports repairs; works with Machine Repair and Electrical teams to resolve issues; assists operators with machine operations.

Skills

Lean methodologies

Process optimization

Analytical skills

Technical communication

Cross-functional teamwork

Independent work

Tools

SAP

RF systems

Tek Logix

Microsoft Office

PCCS

ATEC

Job description

JOIN THE TEAM THAT'S POWERING PROGRESS

Building cities. Driving commerce. Fueling Progress. For over 100 years, Allison has powered the vehicles and technology that move our world forward.

What powers us?

Our employees. From the first person hired by James Allison in 1915 to the thousands across the globe who work for Allison today, we're driving progress everywhere because we employ top talent worldwide. In both the Allison Transmission and Allison Off-Highway Drive and Motion Systems business units, our team strives to Improve the Way the World Works.

Learn more about this role and how you can begin driving your career forward!

Benefits:

• Choice of medical plans with prescription coverage
• Employer HSA contribution
• Dental & Vision Insurance
• Paid Parental Leave
• Short & Long-Term Disability
• Other voluntary benefits including: Critical Illness, Hospital Indemnity, Identity Theft Protection and Pet Insurance
• 401K with generous Company match & contribution
• Accrued Paid Time Off
• 12 Paid Holidays + 1 Floating Holiday
• Robust employee wellness program
• Tuition assistance program

Job Description:

Job summary:

The Process Engineer / Technical Support Specialist is responsible for driving process improvements, supporting equipment performance, optimizing work center layouts, and maintaining high operational efficiency across production and distribution activities. This role also provides technical support for systems, hardware, and software critical to daily operations. The position integrates engineering problem-solving, packaging development, lean tools, and IT support to ensure seamless production, material handling, and information flow.

Job responsibilities:

Process Engineering

Lean Tools, Continuous Improvement & Layout Optimization

Applies lean methodologies, benchmarking, and improvement strategies to standard processes. Works with operations to optimize work center layouts, material flow, containerization, visual controls, and standard quantities. Designs and installs visual controls. Reviews, evaluates, and recommends material handling and processing equipment. Supports continuous improvement initiatives across operations.

Work Center & Job Assignment Optimization

Reviews unitizing jobs for efficiency and potential reassignment. Analyzes job requirements to determine proper work center placement. Obtains Packaging Engineer approval when packaging changes are required . Assigns jobs to new work centers and prepares job lists prior to new equipment setup. Identifies which jobs should move to new machines and obtain management approval. Analyzes belt line utilization to level workload. Creates sub-kits to reduce loose components.

Visual BOM, Cost Analysis & Documentation

Creates Visual Bills of Material (BOMs) for belt line operations. Calculates labor and materia l s savings. Provides packaging engineering support, including alternative material approval. Generate floor layouts for work center rearrangements and new equipment placement.

Packaging Engineering Responsibilities

Warehouse, Distribution & Logistics Support

Equipment Support

Responsible for ensuring repairs and improvements are completed on all equipment. Collaborates with Machine Repair and Electrical teams to resolve equipment issues. Contact technical representatives as needed. Programs equipment and maintains working knowledge of all equipment. Assists operators with machine operations and issues.

Technical Support & System Administration

Identifies system requirements and hardware/software needs. Assists with technical issue resolution. Acts as liaison between plant and Cybel/HP for PCCS and ATEC systems. Provides software support for Microsoft Office applications, SAP, and RF systems. Provides hardware support for internal systems and maintains Tek Logix hardware requests. Acts as direct support contact for the ECU Crib.

Key performance measures:

• Equipment Uptime
• Cost savings due to process improvements

Competencies and behaviors:

Required:

• Adhering to the highest standards in what we do . We succeed through integrity, trust, and quality as we drive for results.
• Drive a positive customer experience . We deliver better outcomes when we understand our customers' needs and execute appropriately.
• Improve the way the world works . We develop better solutions through innovation and a continuous desire to improve.
• Leveraging the power of teamwork . We develop better solutions by working together toward a common goal.
• Strong analytical and problem ‑ solving capability.
• Ability to apply lean methodologies and optimize workflows.
• Strong technical communication and documentation skills.
• Ability to work independently and support cross ‑ functional needs.

Qualifications:

Requi