Industrial Engineer — On-Floor Ops & Continuous Improvement

FreshDirect; New York (NY); On-site; USD 68,000 - 75,000; Full time

Benefits offered by this job

Onsite parking

Free employee shuttle service

Employee discount on FreshDirect

Training & leadership development

Tuition discount at local colleges

Medical, Vision, Dental coverage

401(k) with employer match

Job summary

FreshDirect is seeking an Industrial Engineer - Continuous Improvement to analyze and optimize operational processes on the production floor, driving efficiency, quality, and cost reductions. You’ll observe processes, translate data into practical solutions, and influence stakeholders across functions.

This hands-on role requires flexibility for night/weekend work during peak periods and deployments. The ideal candidate will have a degree in Industrial Engineering and 1+ year of relevant

Qualifications

• Bachelor’s degree in Industrial Engineering or related field.
• 1+ year of experience in industrial engineering, continuous improvement, operations, logistics, warehousing, manufacturing, or related field.
• Working knowledge of SQL and data analysis.
• Strong analytical, problem-solving, and critical-thinking skills.
• Ability to work well with cross-functional teams and influence individuals who are not direct reports.
• Strong communication and interpersonal skills.
• Willingness to work on the production floor, including freezer and chilled environments.
• Comfortable juggling and coordinating multiple projects across several channels.

Responsibilities

• Utilize data analytics, SQL, and modeling techniques to analyze operational, merchandising, forecasting, and other business data to identify opportunities for process optimization, productivity improvement, and cost reduction.
• Spend significant time on the production floor observing processes, identifying inefficiencies, conducting process analysis, and developing data-driven solutions.
• Apply industrial engineering and continuous improvement methodologies to improve capacity, productivity, quality, service, and efficiency.
• Develop and implement scheduling algorithms and methodologies to optimize distribution schedules and operational resources.
• Develop, document, and ensure compliance with Standard Operating Procedures (SOPs) and standard work.
• Support plant, transportation, and cross-functional improvement initiatives, partnering with subject matter experts to identify and resolve process and system issues.
• Lead and drive change management, influencing stakeholders and supporting the adoption and sustainability of new processes and systems.
• Serve as the operations representative for system changes, partnering with technology teams and business stakeholders to ensure solutions meet operational needs.
• Collect, analyze, and interpret data to quantify and validate process improvements and measure results.
• Manage projects from start to finish, including cost justification, planning, execution, training, implementation, and go-live support.
• Demonstrate strong problem-solving, initiative, observation, and communication skills, with the ability to influence employees and leaders at all levels of the organization.
• Remain flexible and available during critical operational periods and project rollouts, including nights, weekends, holidays, and peak periods as required.

Skills

Analytical thinking

Cross-functional collaboration

Communication skills

Problem solving

Project juggling

Education

Bachelor's degree in Industrial Engineering

Tools

SQL

Data analytics

WMS

SAP

BI tools

Job description

FreshDirect is seeking an Industrial Engineer - Continuous Improvement to analyze and optimize operational processes on the production floor, driving efficiency, quality, and cost reductions. You’ll observe processes, translate data into practical solutions, and influence stakeholders across functions.

This hands-on role requires flexibility for night/weekend work during peak periods and deployments. The ideal candidate will have a degree in Industrial Engineering and 1+ year of relevant