Industrial Engineer

United States Postal Service; Cleveland (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

United States Postal Service seeks an experienced Industrial Engineer to oversee mail processing and maintenance projects, applying industrial engineering principles and continuous improvement practices.

You will develop staffing models, monitor facility performance, and collaborate with Headquarters Engineering to implement national initiatives and layout changes. Strong communication and leadership are essential for guiding teams and ensuring safety compliance.

Qualifications

• ABET-accredited degree in Industrial Engineering or higher.
• Professional Engineer (PE) license preferred.

Responsibilities

• Leads analysis of mail processing and maintenance operations to improve service, productivity, and cost performance.
• Develops costing and staffing models to evaluate use of employees and equipment; guides scheduling strategies.
• Oversees and monitors operations and equipment performance using national metrics; proposes improvements and reports results.
• Collaborates with Headquarters Engineering for national initiatives and facility/layout changes.
• Provides technical guidance on engineering practices to managers; may coordinate lower-level IE staff.
• Leads cross-functional teams on service, cost, and productivity improvements.
• Provides training on standardization and continuous improvement tools to align with operational excellence.
• Communicates technical guidance and policy interpretation to stakeholders.
• Analyzes changes to equipment, processes, and staffing for safety and regulatory adherence.

Skills

Industrial engineering

Layout planning

Process analysis

Root cause analysis

Work measurement

Quality control

Ergonomics

Material handling

Staffing & scheduling

Project leadership

Cross-functional teams

Training

Communication

Education

ABET-accredited degree in Industrial Engineering

Professional Engineer (PE) license

Job description

Oversees and leads projects to improve service and performance of mail processing and maintenance operations by applying industrial engineering, standardization, and continuous improvement policies, standards, and processes. Provides technical advice and guidance to lower-level industrial engineers.

OPERATIONAL REQUIREMENTS:

Authorized in Level 1, 2 and Major Processing and Distribution Centers (PDC), Level 1 and 2 Network Distribution Centers (NDC), and level 1 International Service Centers (ISC); Level 1 and Major Local Processing Centers (LPC); Level 2 and above Regional Processing Distribution Centers (RPDC)

DUTIES AND RESPONSIBILITIES:

1. Leads the analysis of mail processing and maintenance operations using industrial engineering and continuous improvement principles to improve service, productivity, and cost performance. Leads service indicator improvement projects; coordinates the implementation of standardization programs and processes for mail processing and maintenance operations.

2. Develops costing and staffing models to evaluate the use of mail processing employees and equipment; provides advice and guidance on strategies for scheduling employees to meet operating plan goals at the facility level.

3. Oversees and monitors operations and equipment performance using national metrics; identifies improvements to service, productivity, and cost performance. Develops and presents alternatives to improve facility operating performance and reduce costs related to mail processing; monitors, evaluates, and reports on the implementation of new procedures.

4. Collaborates with Headquarters Engineering for implementation of national initiatives. Provides support and input for the preparation and justification for new and altered facilities, equipment, and staffing; recommends changes to workroom floor layout of equipment and operations.

5. Provides technical advice and guidance to managers on engineering practices and principles, related to mail processing and maintenance operations; may coordinate the work of lower-level industrial engineers.

6. Leads cross functional teams working on service, cost, and productivity improvement efforts.

7. Provides training to mail processing and maintenance managers and employees on standardization and continuous improvement tools and processes to align with operational excellence.

8. Communicates orally and in writing to provide technical advice, program guidance, training and policy interpretation to relevant stakeholders.

9. Analyzes and reviews changes to facility equipment, designs, processes, and staffing for safety risks; ensures adherence to relevant safety laws and regulations.

SUPERVISION:

Manager of organizational unit to which assigned.

REQUIREMENTS:

• SPECIAL CONDITION: Willingness to travel and work outside regular schedule for special projects.
• Knowledge of industrial engineering theory, principles, techniques and practices related to layout planning, work simplification, process analysis, root cause analysis, work measurement, quality control, ergonomics and material handling.
• Ability to develop layouts and process flows for operations, systems and equipment.
• Ability to integrate experimental, prototype, and retrofit equipment.
• Ability to lead and implement industrial engineering projects related to the improvement of work methods, operational performance improvement, work measurement, cost benefit analysis, and employee scheduling and staffing.
• Ability to analyze data and information to identify improvements, develop recommendations, and implement solutions to solve complex organizational problems
• Ability to evaluate the analysis and recommendations from project team members to provide feedback and guidance.
• Ability to lead cross-functional performance improvement teams.
• Ability to provide oral and written technical guidance, training, and policy interpretation related to industrial engineering, standardization, and continuous improvement methods to technical and non-technical audiences, including professional presentation and facilitation skills.
• EDUCATION/EXPERIENCE REQUIREMENT: Applicants must possess a Bachelor's or graduate degree from industrial engineering or professional engineering program accredited by the Engineering Accreditation Commission (EAC) of ABET. Preference eligible veterans qualify with a valid license as a Professional Engineer and six (6) years of professional industrial engineering experience. This requirement does not apply if a position was held as a USPS career Operations Industrial Engineer position prior to May 23, 2017.