Industrial Electrical Controls Service Engineer

JDC Power Systems, LLC; Hackettstown (NJ); On-site; USD 75,000 - 110,000; Full time

Job summary

JDC Power Systems, LLC is seeking an FSR3-level engineer to own on-site troubleshooting, maintenance, and commissioning for customer facilities. You will pinpoint faults, run diagnostics, and lead commissioning efforts while serving as the primary on-site contact.

The role requires 3–5 years in field service for power systems, strong communication, and the ability to travel frequently to customer sites and JDC locations nationwide.

Qualifications

• 3–5 years in a field service role focused on power systems, electrical equipment, or industrial controls.
• Proven experience troubleshooting, maintaining, and repairing electrical systems, including transformers and breakers.
• Nice-to-have certifications: NFPA 70E, OSHA 30, related technical credentials.

Responsibilities

• Pinpoint faults and repair transformers, circuit breakers, LV/MV switchgear, and PLC-driven controls.
• Run diagnostics and implement corrective actions to minimize downtime and optimize performance.
• Lead and support commissioning/startups, validating against customer requirements.
• Serve as the single on-site contact, guide customers through findings, and deliver concise training on safe operation and routine care.
• Capture test data, service actions, and system feedback in clear documentation.
• Use remote support tools whenever feasible to speed resolution.
• Work with fellow technicians to coordinate schedules, parts, and expertise.
• Work safely—consistently—by following company procedures, OSHA best practices, and industry codes; stay current via ongoing safety training.

Skills

Troubleshooting

Field service software

ERP systems

MS Office (Excel/Word)

Communication

Organization

Education

High school diploma or equivalent

Associate’s degree in electrical engineering or related discipline (preferred)

Tools

SCADA platforms

ERP software

Siemens PLCs

Schneider Electric PLCs

Job description

• Location: Various.

Are you the person teams call when power systems go down? Do you enjoy taking a complex electrical issue, breaking it apart, and getting systems safely online—fast? At JDC Power Systems, LLC, we’re hiring an FSR3-level engineer to own on-site troubleshooting, maintenance, and commissioning for customer facilities.

What You’ll Do

• Pinpoint faults and repair transformers, circuit breakers, LV/MV switchgear, and PLC-driven controls.
• Run diagnostics and implement corrective actions to minimize downtime and optimize performance.
• Lead and support commissioning/startups, validating against customer requirements.
• Serve as the single on-site contact, guide customers through findings, and deliver concise training on safe operation and routine care.
• Capture test data, service actions, and system feedback in clear documentation.
• Use remote support tools whenever feasible to speed resolution.
• Work with fellow technicians to coordinate schedules, parts, and expertise.
• Work safely—consistently—by following company procedures, OSHA best practices, and industry codes; stay current via ongoing safety training.

Who You Are Education

• High school diploma or equivalent (required).
• Associate’s degree in electrical engineering or related discipline (preferred).
• Nice-to-have certifications: NFPA 70E, OSHA 30, related technical credentials.

Experience

• 3–5 years in a field service role centered on power systems, electrical equipment, or industrial controls.
• Proven experience troubleshooting, maintaining, and repairing electrical systems, including transformers and breakers.

Skills

• Advanced troubleshooting and pragmatic problem-solving.
• Comfort using field service management software, ERP systems, and Microsoft Office (Excel and Word).
• Strong communicator—able to translate technical concepts for diverse audiences.
• Independent and organized; able to juggle multiple service priorities.

Bonus Knowledge

• Low- and medium-voltage electrical systems.
• Basic PLC, SCADA, and protective relay familiarity.

Where You’ll Go

• Location: Various.
• Frequent travel with overnights to customer sites and JDC locations nationwide.
• Routine day/weekly travel across the Region to customer locations and internal field service sites; occasional trips to Hackettstown, NJ to meet with leadership.
• Must have a valid driver’s license and a clean driving record.

Mindset and Tools

• Customer-first approach and a strong commitment to safety.
• Experienced with common test equipment (multimeters, breaker test sets).

Preferred Proficiencies

• Journeyman’s License
• Electrical Installation
• Electrical Troubleshooting
• Electrical Repair
• OSHA 10-Hour Certification (OSHA 10)
• Relay Testing
• SCADA Experience
• Field Service Readiness
• Microsoft Excel

Tech You’ll Touch

• SCADA platforms
• ERP software
• PLCs: Siemens, Schneider Electric

If you thrive on solving real-world electrical challenges and keeping essential systems online, we’d love to talk.