Industrial Counter Sales Pro — Green Bay

US11345-AIRGAS Airgas USA, LLC; Green Bay (WI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with match

Paid holidays

Paid time off

Job summary

Airgas USA, LLC in Green Bay, WI is hiring a Counter Sales Associate in a retail shop setting. The role involves assisting customers with industrial, medical, and specialty gases, welding equipment, and related supplies, while ensuring safety, accurate transactions, and a high-quality shopping experience.

The position offers base pay plus bonus opportunities, a Monday–Friday schedule with no weekend work, comprehensive benefits, a 401(k) with company match, and 30-day benefit start.

Qualifications

• HS Diploma or equivalent required.
• Minimum of 1+ years of experience in a retail or customer service environment, with exposure to industrial sales or a related field considered a plus.
• Forklift experience required, and full training will be provided upon hire.
• Must be able to operate in a drug-free workplace.
• Capable of moving items up to 50 pounds regularly, using material handling equipment or assistance as needed.
• Excellent customer service skills and the ability to thrive in a fast-paced setting.
• Comfortable using basic math and computer tools, including POS systems (training provided).
• Experience in industrial retail, inside sales, or inventory control is a plus.
• Attention to detail in handling transactions.
• Availability for occasional overtime when the team needs extra support.

Responsibilities

• Partner with customers to provide industrial, medical, and specialty gases, welding equipment, and other essential supplies; advise on tools, hardware, and materials.
• Adhere to company policies including safety and PPE to ensure a secure environment.
• Provide excellent customer service to internal and external partners; foster long-term relationships.
• Complete required paperwork accurately, including coding, costing, and pricing.
• Identify best tools and procedures for tasks; demonstrate equipment use to build customer confidence.
• Manage order entry and process transactions; assist with reconciliation of deposits.
• Coordinate via phone, email, and in person with customers and team members on costs and delivery.
• Contribute to an outgoing call strategy to support branch growth and success.
• Coordinate transfer of merchandise between locations to meet customer needs.
• Maintain positive work atmosphere with customers, vendors, and colleagues.
• Stock shelves and maintain showroom displays for a great customer experience.
• Coordinate cylinder movement and pallet organization.

Job description

Airgas USA, LLC in Green Bay, WI is hiring a Counter Sales Associate in a retail shop setting. The role involves assisting customers with industrial, medical, and specialty gases, welding equipment, and related supplies, while ensuring safety, accurate transactions, and a high-quality shopping experience.

The position offers base pay plus bonus opportunities, a Monday–Friday schedule with no weekend work, comprehensive benefits, a 401(k) with company match, and 30-day benefit start.