Industrial Control Systems (ICS) Infrastructure Analyst

RiseMe

Dallas (TX)

On-site

USD 85,000 - 110,000

Full time

3 days ago

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Job summary

You will troubleshoot complex ICT issues, implement patch management and access controls, and coordinate upgrades with minimal downtime. Strong collaboration with vendors and cross-functional teams is essential.

Qualifications

Associate degree in Computer Science, Information Technology, or a related field is required. Bachelor’s degree preferred. An equivalent combination of education and experience may be considered.
Minimum 3 years of experience in IT infrastructure support or administration, including servers, workstations, and networking components.
Hands-on experience with Windows Server, Active Directory, and network troubleshooting. Experience implementing security measures such as patch management, access controls, and backup strategies.
Experience with Industrial Control Systems (ICS) environments or OT networks is preferred.
Familiarity with ICT cybersecurity standards (e.g., NIST, IEC 62443).
Experience coordinating system upgrades and migrations in multi-site environments.

Responsibilities

Troubleshoot and resolve ICS infrastructure issues, including servers, workstations, and network components.
Implement security measures such as access controls, patch management, and backup strategies for ICT environments.
Coordinate system upgrades and migrations to ensure minimal downtime and compliance with standards.
Maintain standardized configurations for ICT infrastructure across multiple facilities.
Provide technical guidance to Analyst I and assist in vendor coordination for complex tasks.
Must report to work as required during emergencies or when scheduled.

Skills

Windows Server

Active Directory

Networking

Troubleshooting

Documentation

Vendor coordination

Project management

Education

Associate degree in Computer Science/IT

Bachelor's degree preferred

Tools

VMware

Wireshark

SNMP tools

Job description

POSITION SUMMARY

Industrial Control Systems (ICS) Infrastructure Analyst, performs advanced technical work on ICS infrastructure, including servers, workstations, and network components. Independently troubleshoots complex issues, implements security measures, and coordinates system upgrades to maintain standardized, secure environments. Ensures compliance with established standards and supports reliability across multiple facilities.

Please Note: This position requires the employee to work on-site at our Dallas, TX office. Relocation assistance is not available. Candidates must reside within commuting distance or be willing to relocate at their own expense.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Independently troubleshoot and resolve ICS infrastructure issues, including servers, workstations, and network components.

Implement security measures such as access controls, patch management, and backup strategies for ICT environments.

Coordinate system upgrades and migrations to ensure minimal downtime and compliance with standards.

Maintain standardized configurations for ICT infrastructure across multiple facilities.

Provide technical guidance to Analyst I and assist in vendor coordination for complex tasks.

Essential personnel are required to report to work when scheduled during departmental and/or emergency situations, including, but not limited to, extended periods of inclement weather when travel may be difficult. This position is essential because, in the absence of sufficient personnel, the plant cannot operate safely.

SUPERVISORY RESPONSIBILITIES

N/A

FINANCIAL RESPONSIBILITY

N/A

QUALIFICATIONS

EDUCATION

An associate degree in Computer Science, Information Technology, or a related field is required. Bachelor’s degree preferred. An equivalentcombination of education and experience may be considered.

EXPERIENCE

Required:

Minimum 3 years of experience in IT infrastructure support or administration, including servers, workstations, and networking components. Hands‑on experience with Windows Server, Active Directory, and network troubleshooting. Experience implementing security measures such as patch management, access controls, and backup strategies.

Preferred:

Experience with Industrial Control Systems (ICS) environments or Operational Technology (OT) networks. Familiarity with ICT cybersecurity standards (e.g., NIST, IEC 62443). Experience coordinating system upgrades and migrations in multi‑site environments.

CERTIFICATES, LICENSES, REGISTRATIONS

Required Certifications: Valid driver’s license; CompTIA Security + or equivalent required within 6 months of hire. CompTIA Network+, CompTIA Server+ Cisco CCNA or equivalent

Preferred Certifications: GICSP (Global Industrial Cyber Security Professional)

KNOWLEDGE

In‑depth understanding of Windows Server, Active Directory, and networking protocols

Knowledge of ICT security principles and compliance standards (e.g., NIST, IEC 62443)

Familiarity with virtualization technologies (e.g., VMware)

Awareness of patch management, access controls, and backup strategies

SKILLS AND ABILITIES

Strong troubleshooting and problem‑solving skills for complex infrastructure issues

Ability to implement and maintain secure configurations across multiple facilities

Excellent documentation and communication skills

Ability to work independently and coordinate with vendors and cross‑functional teams

Capacity to prioritize tasks and manage projects with minimal supervision

GUIDANCE RECEIVED

Follows periodic direct instructions and guidelines, uses policies and procedures that require someinterpretation. Problems that cannot be addressed through an existing guideline, policy, or procedure are referred to a supervisor or a more senior position. Incumbent must exercise judgment about whether to escalated issues.

PHYSICAL DEMANDS