What a day looks likeYou step onto a customer site, power up test instrumentation, and bring a Natcom or other industrial burner online. You commission and tune Nebraska I.W.T boilers and auxiliary equipment, validate safety interlocks in PLC/FIREYE burner management systems, capture combustion data, and close the loop with clear site and project reports. Along the way, you guide customer technicians and subcontractors, lead the daily plan, and train operators so the system runs safely, efficiently, and reliably.What you'll tacklePerform complex installations, startups, performance testing, troubleshooting, and modifications for industrial burners, Nebraska I.W.T boilers, and related auxiliary equipment.Install, commission, tune, repair, and diagnose Natcom and other industrial burner systems; complete combustion datasheets, site reports, and project status reports.Conduct in-shop equipment inspections and Field Acceptance Tests prior to deployment.Serve as lead on site: assign and prioritize technical work, instruct and oversee customer and subcontractor personnel, and conduct customer training.Maintain strong, professional relationships with customer personnel and represent Cleaver-Brooks with integrity.Promote sales of spare parts and surface opportunities for new equipment solutions.Perform other service-related tasks as directed by the Service Manager.TravelApproximately 75% travel (domestic and international); ability to obtain and maintain a valid U.S. passport is required.Frequent air travel and rental car use; extensive travel is essential to the role.Collaboration and communicationInternal contacts: Moderate (6–15%); may require interpretation of established methods or procedures.External contacts: Frequent (36–65%); often involves resolving issues where precedents are limited and sound judgment is critical.QualificationsEducation: High School Diploma/GED required; preferred 1 year of additional training/certification.Experience: Minimum 8 years, including commissioning industrial burners rated 20–350 mm BTU/hr firing #2, #6, and natural gas.Controls: Working knowledge of PLC and FIREYE-based Burner Management Systems.Combustion control: Single-point, parallel positioning, and metered systems; loop controllers.Skills: Advanced problem solving, strong electrical troubleshooting, effective verbal and written communication.Physical demands and environmentWork requires skilled, precise, and coordinated manual effort with mostly moderate physical exertion.Must be capable of entering confined spaces such as windboxes and furnaces through standard access door sizing.Limited exposure to one or two extremely disagreeable features; potential exposure to hazards that may result in short-term work-related absences.BenefitsCompetitive salaryComprehensive benefits, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long-term disabilityCash matching 401(k) planEmployee assistance program (EAP)Pet insuranceEmployee discount programTuition assistancePaid time off and 11 paid holidaysAbout Cleaver-BrooksCleaver-Brooks leads the industry with fully integrated boiler-room solutions—manufacturing boilers, burners, controls, and a complete range of ancillary and aftermarket products. Our single-source approach delivers efficient, safe, reliable, and sustainable systems that reduce total cost and optimize space. Backed by a 90+ year legacy and an unmatched distribution network, we provide the service, training, and support customers count on.Any salary estimation specified in this job board may or may not be aligned with our organization’s pay philosophy. Apply to connect with a Talent Acquisition Partner who can provide you more details!This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgement, to be proper.By applying for this job and providing your mobile number, you consent to receive an initial text message from a Cleaver Brooks Talent Team member. You will have the option to opt out upon receiving the message. Messages may include updates on your application, scheduling initial screenings or interviews, and similar communications. Standard message and data rates may apply, and message frequency may vary.