Account Manager

Arthur J. Gallagher & Co. (AJG); Dubuque (IA); Sur place; USD 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Medical/dental/vision plans

401(K) and Roth options

Paid parental leave

Flexible work hours

Educational expense reimbursement

Résumé du poste

Arthur J. Gallagher & Co. (AJG) is seeking an AHS Field Producer to manage client relationships and ensure exceptional service delivery in insurance and risk management. You will act as the primary point of contact for clients, developing tailored solutions that align with their business objectives.

The ideal candidate will have strong interpersonal and analytical skills, a Bachelor's degree, and three years of relevant experience or equivalent experience. The role offers a competitive salary and comprehensive benefits.

Qualifications

• Bachelor's degree and 3 years related experience or High School Diploma/GED and 8 years related experience required.
• License required.
• Professional designations such as CPCU, ARM, or CIC are preferred.

Responsabilités

• Develop and maintain strong, long-term relationships with clients.
• Oversee the management of client accounts, ensuring timely service delivery.
• Analyze client needs and develop customized solutions.
• Identify opportunities for upselling or cross-selling additional products.

Connaissances

Interpersonal skills

Analytical skills

Organizational skills

Communication skills

Problem-solving skills

Formation

Bachelor's degree or High School Diploma/GED with 8 years experience

Description du poste

Overview

As an AHS Field Producer, also known as a Benefits Consultant, at Arthur J. Gallagher, you will manage and nurture client relationships and ensure the delivery of exceptional insurance and risk management services. You will act as the primary liaison between clients and our internal teams, ensuring that client needs are met with tailored solutions that align with their business objectives.

How you’ll make an impact

• Client Relationship Management
  • Develop and maintain strong, long‑term relationships with clients.
  • Lead a diverse portfolio of clients across IFP and Medicare. Build and maintain strong, long‑lasting client relationships through regular communication and exceptional service with corporate logos.
  • Serve as the main point of contact for client inquiries and service requests.
  • Conduct regular meetings with clients to review their insurance programs and address any concerns.
  • Conduct individual enrollments from referrals and assist clients as needed.
• Account Management
  • Oversee the management of client accounts, ensuring all services are delivered in a timely and efficient manner.
  • Coordinate with internal teams, including sales, marketing, finance and operations to ensure campaign rollout and comprehensive service delivery.
  • Prepare and present detailed reports on account performance and service delivery metrics.
  • Identify opportunities for account growth and new business within existing accounts. Work closely with clients to understand their needs and propose appropriate solutions.
• Project Management
  • Analyze client needs and develop customized solutions.
  • Oversee client projects from inception to completion, ensuring they are delivered on time, within scope and within budget. This may include onboarding of new prospects as well.
  • Stay informed about industry trends, regulatory changes and emerging risks to provide clients with informed advice.
  • Organize and plan the enrollment process for client accounts.
  • Schedule and conduct regular client meetings, including presentations and business reviews.
  • Address and resolve client issues and concerns promptly and effectively.
  • Advocate for clients within the organization to ensure their needs are prioritized.
• Business Development
  • Identify opportunities for upselling or cross‑selling additional products and services to existing clients.
  • Support new business development initiatives by participating in client presentations and proposal development.

About You

Required: Bachelor's degree and 3 years related experience OR High School Diploma/GED and 8 years related experience required. License required.

Preferred:

• Strong interpersonal and communication skills.
• Excellent organizational and multitasking abilities.
• Analytical skills to assess client needs and develop appropriate solutions.
• Comprehensive understanding of insurance products and risk management strategies.
• Familiarity with industry regulations and compliance requirements.
• Professional designations such as CPCU, ARM, or CIC are preferred.
• Client‑focused, proactive problem solver, ability to work independently and collaboratively.

Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax‑advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

The benefits summary above applies to full‑time positions. If you are not applying for a full‑time position, details about benefits will be provided during the selection process.

We believe that all persons are entitled to equal employment opportunity and prohibit any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity, gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.