Individual Giving Manager

Jobtailor

Pittsburgh (Allegheny County)

On-site

USD 60,000 - 90,000

Full time

4 days ago

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Job summary

Jobtailor in Pittsburgh, PA seeks a development professional to manage a portfolio of mid-level donors and execute strategic fundraising programs. You will cultivate, solicit, and steward gifts while tracking activity in Raiser's Edge NXT.

The role requires collaboration with internal teams, regular portfolio reviews, and advancement of annual giving and planned giving initiatives. Strong communication and relationship-building skills are essential.

Qualifications

Bachelor's degree or equivalent combination of education and experience.
At least four years of fundraising experience preferred.
Demonstrated experience managing donor portfolios and individual giving programs, including annual giving and appeals.
Experience with digital and direct-response fundraising.
Experience using donor database/CRM systems to track donor activity and portfolio progress.
Ability to communicate effectively and persuasively, verbally and in writing.
Ability to build strong relationships with donors, colleagues, and community stakeholders.
Ability to develop creative, strategic approaches to donor engagement, retention, and upgrading.
Ability to manage multiple priorities, meet deadlines, and maintain strong attention to detail.
Occasional evening, weekend, and holiday work may be required.
Occasional local travel to donor meetings, events, and other Conservancy activities will be required.
Experience with Raiser's Edge NXT and Luminate preferred

Responsibilities

Manage a portfolio of approximately 150 mid-level donors and prospects giving $250-$1,996 annually.
Lead a structured qualification process for the portfolio.
Develop and execute individualized cultivation, solicitation, and stewardship strategies.
Personally solicit donors for new, renewed, and increased gifts.
Maintain consistent donor contacts, meetings, solicitations, and stewardship activities.
Meet annual revenue, retention, upgrade, and portfolio performance goals.
Incorporate planned giving conversations into donor relationships when appropriate.
Document donor activity, next steps, and outcomes in Raiser's Edge NXT.
Participate in regular portfolio review meetings.
Develop and execute annual giving strategies across direct mail, email, online, and other digital channels.
Establish donor acquisition, retention, renewal, upgrading, and revenue goals.
Segment donor audiences and develop strategies and messaging based on donor data and behavior.
Coordinate fundraising appeals and donor communications with internal teams and external vendors.
Monitor campaign performance and donor trends to improve annual giving strategies.
Test messaging, segmentation, timing, and giving channels.
Move annual fund donors into mid-level, major gift, and planned giving pipelines.
Perform duties under the general supervision of the Director of Individual Giving.

Skills

Donor Portfolio Management

Fundraising Strategy Development

Annual Giving Programs

Digital Fundraising

Direct-Response Fundraising

Donor Data Analysis

Solicitation Techniques

Campaign Performance Monitoring

Planned Giving Conversations

Donor Segmentation

Education

Bachelor's degree or equivalent

Tools

Raiser's Edge NXT

Luminate

CRM Systems

Email Marketing

Job description

Manage a portfolio of approximately 150 mid-level donors and prospects giving $250-$1,996 annually
Lead a structured qualification process for the portfolio
Develop and execute individualized cultivation, solicitation, and stewardship strategies
Personally solicit donors for new, renewed, and increased gifts
Maintain consistent donor contacts, meetings, solicitations, and stewardship activities
Meet annual revenue, retention, upgrade, and portfolio performance goals
Incorporate planned giving conversations into donor relationships when appropriate
Document donor activity, next steps, and outcomes in Raiser's Edge NXT
Participate in regular portfolio review meetings
Develop and execute annual giving strategies across direct mail, email, online, and other digital channels
Establish donor acquisition, retention, renewal, upgrading, and revenue goals
Segment donor audiences and develop strategies and messaging based on donor data and behavior
Coordinate fundraising appeals and donor communications with internal teams and external vendors
Monitor campaign performance and donor trends to improve annual giving strategies
Test messaging, segmentation, timing, and giving channels
Move annual fund donors into mid-level, major gift, and planned giving pipelines
Perform duties under the general supervision of the Director of Individual Giving

Requirements

Bachelor's degree or equivalent combination of education and experience
At least four years of fundraising experience preferred
Demonstrated experience managing donor portfolios and individual giving programs, including annual giving and appeals
Experience with digital and direct-response fundraising
Experience using donor database/CRM systems to track donor activity and portfolio progress
Ability to communicate effectively and persuasively, verbally and in writing
Ability to build strong relationships with donors, colleagues, and community stakeholders
Ability to develop creative, strategic approaches to donor engagement, retention, and upgrading
Ability to manage multiple priorities, meet deadlines, and maintain strong attention to detail
Ability to exercise sound judgment and discretion when handling confidential or sensitive information
Ability to work effectively independently and collaboratively in a changing, fast-paced environment
Ability to maintain accurate donor records and consistently document activity and next steps
Ability to perform essential functions with or without reasonable accommodation
Occasional evening, weekend, and holiday work may be required
Occasional local travel to donor meetings, events, and other Conservancy activities will be required
Experience with Raiser's Edge NXT and Luminate preferred

Core Competencies

Demonstrates expertise in managing donor portfolios and executing fundraising strategies, with a strong focus on donor engagement, retention, and upgrading. Proficient in utilizing donor database systems to track activity and optimize annual giving campaigns.

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