Individual Giving Coordinator

Louisville Metro Government; Kentucky; On-site; USD 55,000 - 85,000; Full time

Job summary

The Louisville Zoo is seeking an Individual Giving Coordinator to support fundraising by soliciting gifts from individuals, engaging current donors, and cultivating new donor relationships. The role reports to the Development Manager and collaborates with staff to manage donor data and craft proposals.

The position requires a bachelor’s degree and four years of active solicitation experience, with emphasis on ethics, reporting, and donor stewardship in a museum or nonprofit environment.

Qualifications

• Bachelor’s degree in business, communications, English, public relations, or related discipline.
• Four (4) years of active solicitation experience, prospect management and donor research.

Responsibilities

• Develops, implements, and manages individual giving strategies aligned with the organization’s annual and long-term fundraising goals.
• Manages a defined portfolio of individual donors and prospects, including identification, cultivation, solicitation, stewardship, and retention activities.
• Tracks, monitors, acknowledges, and records individual contributions in fundraising databases and ensures accuracy and completeness of donor records.
• Compiles, prepares, and interprets financial and fundraising reports related to individual giving performance.
• Ensures compliance with applicable policies, procedures, and ethical standards related to fundraising and donor relations.

Education

Bachelor’s degree in business administration, communications, English, public relations, or related discipline

Four (4) years of active solicitation experience, prospect management and donor research

Job description

Summary Objective

The Individual Giving Coordinator is a fundraising professional who contributes to the strategic direction of Louisville Zoo by focusing on the solicitation of gifts from individuals, engagement of existing donors, cultivation of new donor relationships, and oversees donor database management. This position reports to the Development Manager.

This class works independently, under limited supervision, reporting major activities through regular meetings.

ESSENTIAL FUNCTIONS

The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.

• Develops, implements, and manages individual giving strategies aligned with the organization’s annual and long-term fundraising goals.

• Manages a defined portfolio of individual donors and prospects, including identification, cultivation, solicitation, stewardship, and retention activities.

• Develops individualized donor engagement and solicitation plans and monitors progress toward established individual giving revenue goals.

• Prepares customized donor proposals, solicitation materials, and case statements for individual gift opportunities.

• Research donor trends and giving patterns and analyzes data to inform individual giving strategies and recommendations.

• Serves as a primary point of contact for assigned donors and prospects and builds long-term philanthropic relationships.

• Represents the organization at donor meetings, cultivation events, community functions, and public engagements as assigned.

• Collaborates with development staff, volunteers, and board members to coordinate individual giving initiatives and donor engagement activities.

• Tracks, monitors, acknowledges, and records individual contributions in fundraising databases and ensures accuracy and completeness of donor records.

• Compiles, prepares, and interprets financial and fundraising reports related to individual giving performance.

• Assists with development of individual giving budgets and monitors progress toward revenue targets.

• Ensures compliance with applicable policies, procedures, and ethical standards related to fundraising and donor relations.

• Performs related work as assigned.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

• Bachelor’s degree in business administration, communications, English, public relations, or related discipline.

• Four (4) years of active solicitation experience, prospect management and donor research.

OTHER MINIMUM REQUIREMENTS:

• Must provide one’s own source of transportation.

• Must possess and maintain a valid state’s driver's license with an acceptable driving history.

PHYSICAL DEMANDS:

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

• Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis; or sustained keyboard operations.

UNAVOIDABLE HAZARDS (WORK ENVIRONMENT):

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

• Involves routine exposure to:

  • Bright light

  • Dusts and pollen

  • Extreme heat and/or cold

  • Wet or humid conditions

  • Extreme noise levels

  • Animals/wildlife

AMERICANS WITH DISABILITIES ACT COMPLIANCE

Louisville Metro Government is an Equal Opportunity Employer. ADA requires the Louisville Metro Government to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

STANDARD CLAUSES

May be required to work nights, weekends, holidays and emergencies (man-made or natural) to meet the business needs of Louisville Metro Government.

This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

ESSENTIAL SAFETY FUNCTIONS

It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses.

Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed and employees are properly trained.