Indianola Site Leader

Champion Xpress Car Wash; Indianola (IA); On-site; USD 45,000 - 60,000; Full time

Job summary

Champion Xpress Car Wash in Indianola, IA is seeking a Site Leader to manage daily operations, hit sales and profit goals, and lead staff while upholding company values and brand standards.

The role focuses on delivering exceptional customer service, supervising site performance, ensuring safety compliance, and driving memberships and loyalty programs, with a minimum 45 hours per week and outdoors work in all weather.

Qualifications

• Excellent organizational and time management skills.
• High school diploma or equivalent preferred.
• Related management experience preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Provide excellent customer service and lead site operations.
• Drive sales, memberships, and loyalty programs.
• Ensure safety guidelines and maintain brand standards.
• Manage labor, expenses, and inventory of supplies.
• Hire, train, coach, and assess staff weekly.

Skills

Time management

Verbal communication

Written communication

Leadership experience

Education

High school diploma or equivalent

Job description

Job DetailsJob Location: IAINJW - Indianola, IA 50125Position Type: Full TimeSalary Range: $45,000.00 - $60,000.00 Salary/yearJob Shift: AnyJob Category: Management

Job Summary

Site Leader is responsible for the day-to-day operations of the business, attaining sales/profit goals, hiring, training, and sustaining staff while maintaining company values, policies, culture, and brand standards at all times. Site Leaders use their leadership and adherence to company principles, values, and policies to deliver high levels of customer service.

Responsibilities

• Provide excellent customer service at all times to ensure guest satisfaction.
• Lead the overall site operations, production, labor, and profitability.
• Follow all procedural, operational, and safety guidelines.
• Maintain a clean and safe site at all times (tunnel, equipment, lot, lobby, restrooms)
• Ensure all equipment and mechanicals are working to their optimum capability.
• Address any equipment or mechanical issue immediately.
• Drive sales, memberships, loyalty programs.
• Manage labor, expenses, chemical/supply utilization.
• Ensure the location is staffed for business every day.
• Respond to/relieve congested areas due to fluctuations in business flow.
• Maintain overall site appearance/equipment /Brand Standards.
• Ensuring the right thing is done at all times for our customers and fellow teammates.
• Hiring/Promoting/Termination

Duties

• Safety Adherence
• Site Presentation
• Weekly Coaching
• KPIs
• Key Holder
• Cash Handling
• Operational Reports
• Monthly Leadership Training
• Performance Reviews
• Weekly Cleaning Checklist
• Assistant Site Leader Training
• Scheduling
• Incident Claim Escalation
• People, Product and Presentation Quality Control
• Chemical Ordering
• Salt Management
• Tunnel Lubrication
• Tier 3 Mechanical Solutions
• Reclaim System Management
• MCC Air Filter Management
• RO Water System Management
• Supply Ordering
• Spare Part Ordering Approved by Area Technician
• Site Leader Assessments
• Any other duties assigned by Leadership

QualificationsSkills and Education Requirements

• Excellent organizational and time management skills.
• High school diploma or equivalent preferred.
• Related management experience preferred
• Excellent verbal and written communication skills.

Physical Job Requirements

• Ability to work outdoors in all weather conditions and seasons
• Is willing to work a minimum of 45 hours per week including weekends and holidays
• Be on your feet for extended periods of time
• Physically able to bend, stoop, squat, kneel, reach, step to perform job duties
• Ability to carry up to 40 pounds short distances
• Alert and able to maneuver around moving vehicles and equipment
• Valid Class C Driver’s License (required)
• Record of safe driving for the last three years as shown on current MVR, with no serious accidents or traffic violations (required)