Indian Trail, NC - PMO Coordinator

Southeast Connections LLC; Indian Trail (NC); On-site; USD 52,000 - 72,000; Full time

Job summary

Southeast Connections LLC is seeking a PMO Coordinator to support project management operations in a fast-paced, office-based environment. The role focuses on timekeeping accuracy, contract compliance, and reliable reporting while collaborating across departments including billing, procurement, CAD, and payroll.

The ideal candidate will demonstrate strong organizational skills, urgency, and proactive problem-solving to identify and resolve issues and support field teams and supervisors.

Qualifications

• Proficient in computer systems and data management tools.
• Strong problem-solving and proactive troubleshooting.
• Ability to meet tight daily deadlines with urgency.
• Effective communicator with phone and question-asking skills.
• Collaborative mindset across departments and teams.
• Detail-oriented and able to enforce processes.
• Willingness to learn and adapt quickly.

Responsibilities

• Maintain contracts and ensure adherence to contract terms.
• Enforce and follow company processes while identifying improvement opportunities.
• Review and validate timecards daily; correct pay items and materials.
• Make calls to clarify timecard discrepancies and resolve issues.
• Act as subject matter expert for the company’s field tool.
• Set up new projects in the field tool and troubleshoot issues for field teams.
• Generate reports for the Program Manager and Director of PMO; track productivity metrics.
• Communicate with supervisors and foremen to address field issues; collaborate with billing, procurement, CAD, payroll.
• Assist with job preparation, including locates, permits, and customer documentation.

Skills

Problem-solving

Detail-oriented

Effective communication

Cross-functional collaboration

Deadline-driven

Proactive troubleshooting

Willingness to learn

Tools

Field tool

Data management tools

Job description

Position Overview

The PMO Coordinator plays a critical role in supporting project management operations by ensuring accuracy in timekeeping, maintaining contract compliance, and providing essential reports and documentation. This position requires strong organizational skills, attention to detail, and the ability to collaborate effectively across departments. The ideal candidate thrives in a fast-paced environment, demonstrates a sense of urgency, and proactively identifies and resolves issues.

Key Responsibilities

• Contract & Process Compliance:
  • Maintain a strong understanding of contracts and ensure adherence to contract terms.
  • Enforce and follow company processes while identifying opportunities for improvement.
• Timecard & Pay Item Oversight:
  • Review and validate timecards daily, identifying and correcting missing/incorrect pay items and materials.
  • Make phone calls to clarify timecard discrepancies and resolve pay item issues.
• Field Tool Expertise & Support:
  • Act as the subject matter expert for the company’s field tool.
  • Set up new projects in the field tool and troubleshoot issues encountered by field teams.
• Data Reporting & Productivity Metrics:
  • Generate and provide reports for the Program Manager and Director of PMO.
  • Learn and track key productivity metrics to support operational efficiency.
• Communication & Cross-Functional Collaboration:
  • Communicate directly with supervisors and foremen to address field issues.
  • Work closely with billing, procurement, CAD, payroll, and other departments as needed.
  • Support field teams and supervisors by identifying process inefficiencies and proposing solutions.
• Project Documentation & Preparation:
  • Assist with job preparation, including locates, permits, and customer documentation.

Qualifications & Skills

• Proficient in computer systems and data management tools.
• Strong problem-solving skills with a proactive approach to troubleshooting.
• Ability to meet tight daily deadlines with a strong sense of urgency.
• Effective communicator, comfortable making phone calls and asking questions.
• Positive attitude and willingness to learn.
• Detail-oriented with the ability to enforce processes and ensure accuracy.
• Collaborative mindset, fostering teamwork across departments.

Work Schedule & Environment

• Monday–Friday schedule with potential for occasional adjustments based on business needs.
• Works in a collaborative office environment with frequent interaction with field teams and various internal departments