Indexer Associate or Indexer

Teacher Retirement System of Texas; Austin (TX); On-site; USD 40,000 - 49,000; Full time

Job summary

Teacher Retirement System of Texas in Austin, TX invites applications for an Indexer Associate or Indexer to perform scanning, indexing, and mail processing of member records. The role collaborates with the Quality Control team and Benefits to ensure accurate documentation and records management.

The vacancy offers two levels based on education and experience, with salary ranges for each level and a focus on accuracy, confidentiality, and efficient handling of documents in a public-sector

Qualifications

• High school diploma or GED required.
• 1 year of general office experience for Indexer Associate or 3 years for Indexer with related document imaging experience preferred.

Responsibilities

• Scan and index member records into the archival system with accuracy.
• Process mail accurately, organize documents, and assist in destruction per retention schedules.
• Retrieve, log, and index batches; verify legibility and correct discrepancies in scanned images.

Skills

Attention to detail

Data entry

Microsoft Office

FileNet

Education

High School Diploma or GED

Tools

FileNet

Microsoft Office

Job description

Indexer Associate or Indexer

Requisition ID: req1439 Employment Type: Unclassified Regular Full-Time (URF) Division: Imaging Team Compensation: Depends on Qualifications Job Closing: September 30, 2026 at 5:00 PM CST Location: TRS Headquarters Building 1 4655 Mueller Boulevard Austin, Texas, 78723 United States

WHO WE ARE:

Service, Respect, and Connection are core to the individual and collective TRS experience. We know that great service rests on a foundation of relationships that connect us all to an empowering and rewarding career. At TRS, we’re inspired by our community who bring authenticity and commitment to our mission to improve the retirement security of public education employees and retirees throughout Texas. As a group of achievers, we tap collaboration and innovation to raise the bar in performance, administering and counseling pensions and healthcare benefits to ensure certainty for the future of our members. We invite you to join us, where both personal and career growth are respected and where you can make a difference in our members’ lives every day.

The Indexer Associate or Indexer is responsible for performing indexing, scanning and mail processing activities of member records. The incumbent will sort, scan, and index member records. This position will proactively work with the Quality Control team, Indexing team, Legal, Benefits, Health and agency employees.

This vacancy will be filled at one of two levels - Indexer Associate or Indexer. Selected applicant will be offered the position that most closely matches their education and experience.

Salary Range

Indexer Associate: $44,100-$52,814
Indexer: $46,305-$55,455

WHAT YOU WILL DO:

Scanning

• Selects appropriate batch type and scans documents into the long-term archiving system.
• Scans reports to folders and verifies that images are scanned and legible.
• Rescans work scanned in error.
• Monitors and cleans scanner regularly, and changes feed rollers as needed.

Mail Processing

• Picks up incoming, outgoing, and overnight/high priority mail from various locations in the TRS buildings.
• Carefully reviews, sorts and batches documents, organizing pages in correct order.
• Verifies notary seal on documents as required.
• Moves, lifts and stacks boxes of documents.
• Logs, packs, updates box log and prepares boxes for destruction.
• Assists with the systematic review and logging of documents slated for destruction based on the approved retention schedule.
• Responsible for the systematic review and logging of documents slated for destruction based on the approved retention schedule. (Indexer)

Indexing

• Retrieves and logs batches of records to be indexed.
• Verifies scanned images for legibility, completeness and corrects discrepancies.
• Enters appropriate indexing values, form number/document type and member number into FileNet.
• Conducts name search in TRUST and Profiles comparing address and verifying information.
• Assists with reviewing documents and determines the appropriate indexing code, including researching various TRS automated systems to verify or identify SSNs, member status, and other information needed to appropriately index documents.
• Assists with reviewing digital images, organizing pages that are out of order and rotating images around as needed.
• Reviews records and determines the appropriate indexing code, including researching various TRS automated systems to verify or identify SSNs, member status, and other information needed to appropriately index records. (Indexer)
• Reviews digital images, organizing pages that are out of order and rotating images around as needed. (Indexer)

Performs related work as assigned

WHAT YOU WILL BRING:

Required Education

• High School Diploma or GED

Required Experience-(Indexer Associate)

• One (1) year of full-time experience in a general office environment or similarly related experience.

Required Experience-(Indexer)

• Three (3) years of full-time directly related, progressively responsible experience in a general office environment or related experience.
• One (1) year of full-time directly related, progressively responsible experience in maintaining records involving the use of record imaging or microfilming systems or related experience.
• Experience may be concurrent.
• A bachelor's degree in a closely related field may be substituted on an equivalent year-for-year basis.

Required Registration, Certification, Licensure

• None.

Preferred Qualifications

• One (1) year of full-time directly related, progressively responsible experience in maintaining records involving the use of record imaging or microfilming systems or related experience.
• Skill in using Microsoft Office and FileNet software.

Knowledge, Skills, and Abilities

Knowledge of:

• Basic record and imaging management theories, practices, techniques, rules and regulations.
• General office practices and procedures.

Skill in:

• Comparing computer images to original records and identifying discrepancies.
• Using a computer in a Windows environment with word processing and spreadsheet software.
• Entering data into computer systems and completing detailed work with a high degree of accuracy.
• Reviewing records, properly applying complex laws, regulations, rules, policies and making decisions based on sound judgment.

Ability to:

• Prioritize and manage a high-volume workload in a fast-paced and changing work environment.
• Maintain confidentiality and security of member information.
• Sustain and preserve consistent integrity of member records by following established standards and procedures.
• Establish and maintain harmonious working relationships with co-workers, agency staff, TRS members, school district officials, and other external contacts, and to work effectively in a professional team environment.

Military Occupational Specialty (MOS) Codes:

Veterans, Reservists or Guardsmen with experience in the Military Occupational Specialty (https://www.trs.texas.gov/files/trs-military-crosswalk.xlsx) along with the minimum qualifications listed above may meet the minimum requirements and are highly encouraged to apply.