Index Support Technician

St. Luke's University Health Network - Nurse; Bethlehem (Northampton County); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading health network is seeking an Index Support Technician to manage patient information and coordinate death certificate documentation in a timely manner. This role requires attention to detail and strong communication skills while ensuring compliance with health information standards. Ideal candidates will have a high school diploma and experience in a medical or office setting.

Qualifications

• Preferred experience in the medical field or office environment (minimum 1 year).
• Familiarity with medical terminology and patient information systems is advantageous.
• Strong data entry skills required.

Responsibilities

• Accurately completes death certificates and coordinates their signatures.
• Indexes patient care documentation received by departments.
• Responsible for meeting department standards of accuracy and turnaround time.

Skills

Attention to detail

Communication

Data Entry

Education

High school graduate or equivalent

Medical terminology course

Registered Health Information Technician (RHIT)

Job description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Index Support Technician is responsible for the creation of death certificates and the coordination of physician completion for the network in a timely manner. Responsible for patient information being scanned/indexed timely in the hospital EMR system according to department policies and procedures.

JOB DUTIES AND RESPONSIBILITIES:

• Accurately completes death certificates and coordinates the completion of the certificate, i.e. physician signature. Communicates with Hospital Supervisor regarding the release of expired bodies

• Responds to telephone requests from the patient care units, emergency department and other department and outside customers. Refers release of information calls to the Correspondence staff

• Reviews and confirms the authorization of all patient’s information being released through Care Everywhere

• Responsible for reporting the Induced Termination of Pregnancy cases monthly to the Commonwealth of Pennsylvania

• Retrieves ambulance records for companies that participate in the electronic EMS system. Is responsible for identifying the correct patient and scanning/indexing into the hospital EMR daily

• Prepares fetal strips for storage from the Birthing units. Scans and indexes fetal monitor strip identification sheet to the patient record in the hospital EMR

• Prepares records for online reviews as requested from outside network vendors. Assists reviewer with process during visit

• Indexes patient care documentation received in department and scanned by network patient care units

• Responsible for meeting department standards of 24 our TAT and 500 documents per hour

• Responsible for meeting department standard of 95% accuracy rate

PHYSICAL AND SENSORY REQUIREMENTS:

Sitting for up to 7 hours per day, 3 hours at a time. May require occasional

standing/walking for up to 1 hour per day, 30 minutes at a time. Frequently uses fingers for data entry. Frequent use of hands and fingers as it relates to holding patient records. Uses upper extremities to lift and/or carry up to 10 pounds. Hearing as it relates to normal hearing. Seeing as it relates to general vision, near vision, peripheral vision and visual monotony. May require stooping, bending and/or reaching above shoulder level.

EDUCATION :

High school graduate or equivalent preferred. Medical terminology and word processing course preferred. Registered Health Information Technician (RHIT) preferred.

TRAINING AND EXPERIENCE :

Minimum of 1 year in the medical field or office environment preferred.

Please complete your application using your full legal name andcurrent home address. Be sure toincludeemployment history forthe past seven (7) years, including your present employer. Additionally, you areencouraged to upload a current resume, including all work history, education, and/or certifications andlicenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer.