Index Support Technician, Local Candidates Hybrid Option Available

St. Luke's University Health Network - Nurse; Bethlehem (Northampton County); On-site; USD 30,000 - 45,000; Full time

Job summary

St. Luke's University Health Network is seeking an Index Support Technician responsible for creating and coordinating death certificates, along with handling patient information in the EMR system. Ideal candidates will have a high school diploma, familiarity with medical terminology, and at least one year of experience in a medical or office environment.

Qualifications

• Medical terminology and word processing course preferred.
• Minimum of 1 year in the medical field or office environment preferred.

Responsibilities

• Completes death certificates and coordinates physician signatures.
• Processes patient information in the hospital EMR system.
• Maintains confidentiality of materials and ensures compliance.

Education

High school diploma or equivalent

Registered Health Information Technician (RHIT)

Job description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Index Support Technician is responsible for the creation of death certificates and the coordination of physician completion for the network in a timely manner (48 hours). Responsible for patient information being scanned/indexed timely in the hospital EMR system according to department policies and procedures.

JOB DUTIES AND RESPONSIBILITIES:

• Accurately completes death certificates and coordinates the completion of the certificate, i.e. physician signature. Communicates with Hospital Supervisor regarding the release of expired bodies

• Responds to telephone requests from the patient care units, emergency department and other department and outside customers. Refers release of information calls to the Correspondence staff

• Reviews and confirms the authorization of all patient’s information being released through Care Everywhere

• Responsible for reporting the Induced Termination of Pregnancy cases monthly to the Commonwealth of Pennsylvania

• Retrieves ambulance records for companies that participate in the electronic EMS system. Is responsible for identifying the correct patient and scanning/indexing into the hospital EMR daily

• Prepares fetal strips for storage from the Birthing units. Scans and indexes fetal monitor strip identification sheet to the patient record in the hospital EMR

• Prepares records for online reviews as requested from outside network vendors. Assists reviewer with process during visit

• Indexes patient care documentation received in department and scanned by network patient care units

• Responsible for meeting department standards of 24 our TAT and 500 documents per hour

• Responsible for meeting department standard of 95% accuracy rate

• Performs QA of scanned information performed by hospital units.

• Demonstrates/models the hospitals core values & customer service behaviors in interactions with all customers (internal and external).

• Complies with hospital and department policies regarding attendance and dress code.

• Maintains confidentiality of all materials handled within the Network/Entity as well as the proper release of information.

PHYSICAL AND SENSORY REQUIREMENTS:

Sitting for up to 7 hours per day, 3 hours at a time. May require occasional

standing/walking for up to 1 hour per day, 30 minutes at a time. Frequently uses fingers for data entry. Frequent use of hands and fingers as it relates to holding patient records. Uses upper extremities to lift and/or carry up to 10 pounds. Hearing as it relates to normal hearing. Seeing as it relates to general vision, near vision, peripheral vision and visual monotony. May require stooping, bending and/or reaching above shoulder level.

EDUCATION :

High school graduate or equivalent preferred. Medical terminology and word processing course preferred. Registered Health Information Technician (RHIT) preferred.

TRAINING AND EXPERIENCE :

Minimum of 1 year in the medical field or office environment preferred.

WORK SCHEDULE :

Day, middle, night shift, holidays with varying hours based on the needs of the department.

Please complete your application using your full legal name andcurrent home address. Be sure toincludeemployment history forthe past seven (7) years, including your present employer. Additionally, you areencouraged to upload a current resume, including all work history, education, and/or certifications andlicenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer.