Independent Living Transitions Coordinator

Mcil Mn; Saint Paul (MN); On-site; USD 40,000 - 60,000; Full time

Job summary

MCIL’s Transitional Services team assists individuals on waivered services moving from licensed facilities to community-based homes, ensuring furniture and basic household items accompany the transition.

Duties include coordinating referrals, coordinating outreach to community agencies, documenting interactions in databases, placing and tracking online orders, coordinating pickups/deliveries with moving services, and delivering exceptional service to case managers and consumers.

Responsibilities

• Coordinating Transitional Services Referrals to move individuals to community living with furniture and moving services.
• Coordinating outreach to community service agencies to meet consumers' goals.
• Completing documentation, data entry, and case noting related to consumer contact including emails, phone calls, meetings etc. in company databases
• Placing online orders for household and furniture items, tracking orders, providing updates to consumer's teams, and troubleshooting missing items as needed
• Picking up and delivering orders at local stores and moving companies - use of own vehicle, proof of car insurance and valid driver's license are required for the position
• Provide exceptional customer service to case managers and consumers

Job description

MCIL’s Transitional Services team assists individuals on waivered services moving from licensed facilities to community-based homes, ensuring furniture and basic household items accompany the transition.

Duties include coordinating referrals, coordinating outreach to community agencies, documenting interactions in databases, placing and tracking online orders, coordinating pickups/deliveries with moving services, and delivering exceptional service to case managers and consumers.