Independent Living Skills Case Manager

Open Sky Community Services Inc.; Northbridge (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Excellent supervision

Paid time off

Tuition reimbursement

Health insurance

403b retirement plan

Job summary

Open Sky Community Services Inc. seeks a dedicated professional to support adults with developmental and intellectual disabilities in achieving independent, meaningful lives.

You will help develop and monitor individualized service plans, coordinate services, and promote community living. Responsibilities include direct support aligned with each plan, documentation, attending meetings, and working closely with families, providers, and the support team.

Qualifications

• B.A. in Behavioral Sciences or related field preferred, with experience working with adults with intellectual and developmental disabilities preferred.
• Alternative education and experience may be substituted for degree requirements.
• High School Diploma and valid driver’s license required.

Responsibilities

• Assist in development, implementation, monitoring, and ongoing review of individualized service plans.
• Provide individualized support in accordance with each individual’s service plan, authorized services, needs, preferences, and goals.
• Assist individuals in developing and maintaining skills that promote independence, self‑direction, choice, and successful community living.
• Assist individuals to access, manage, coordinate, and maintain community resources and supports, including medical, behavioral health, employment, education, housing, benefits, transportation, and other services as applicable.
• Facilitate opportunities for individuals to develop and maintain meaningful relationships, natural supports, community connections, activities, and valued community roles.
• Assist individuals with daily routines and responsibilities, including scheduling, appointments, household responsibilities, organization, and other areas identified in their service plan.
• Support individuals in maintaining safe and stable living environments and developing the skills necessary to manage their homes and personal responsibilities.
• Assist individuals with transportation and community access, including transportation to appointments, services, employment, activities, and other community settings as appropriate.
• Support individuals during medical, behavioral health, and other appointments as needed and assist with communication, follow‑up, and coordination of recommendations.
• Monitor and communicate concerns related to the health, safety, and well‑being of individuals and follow established protocols when concerns arise.
• Implement or support established health, medical, and medication‑related protocols as applicable to the individual’s service plan, training, and agency requirements.
• Assist individuals with coordinating and overseeing services and supports, including PCA services when applicable.
• Participate in team meetings, service planning meetings, supervision, appointments, and other meetings related to individuals served.
• Maintain timely, accurate, and complete documentation, service records, billing information, mileage, and other required records.
• Communicate relevant information and changes in individual needs, circumstances, or service delivery to the Program Coordinator and other authorized members of the support team.
• Maintain appropriate communication and coordination with individuals, families, DDS, MassAbility, providers, and other members of the individual’s support network.
• Respond appropriately to emergencies and crisis situations and participate in the regularly scheduled on‑call/beeper rotation as assigned.
• Acquire and maintain all required certifications, training, and competencies.
• Protect the rights, dignity, privacy, safety, and self‑determination of individuals served and report suspected abuse, neglect, exploitation, misconduct, or other concerns in accordance with agency policy and applicable regulations.
• Perform other related tasks as assigned.

Skills

Behavioral sciences knowledge

Communication

Client support

Education

Bachelor's degree preferred

High School Diploma

Driver's license

Job description

Open Sky Community Services Inc. seeks a dedicated professional to support adults with developmental and intellectual disabilities in achieving independent, meaningful lives.

You will help develop and monitor individualized service plans, coordinate services, and promote community living. Responsibilities include direct support aligned with each plan, documentation, attending meetings, and working closely with families, providers, and the support team.