Independent Auto Field Appraiser & Repair Estimator

Kids for the Future; Scranton (Lackawanna County); On-site; USD 55,000 - 75,000; Full time

Job summary

Alacrity Solutions is seeking Independent Field Auto Appraisers to verify and provide electronic estimates for auto repairs, ensuring fair settlements for clients. Appraisers assess owner input, review records, and inspect vehicles to finalize estimates in compliance with client policies.

Candidates should have 1+ year field claims experience, familiarity with Mitchell/CCC/Audatex, and strong customer service skills. A valid license and reliable transportation are required for field work.

Qualifications

• 1+ year field claims experience including auto claims.
• Electronic estimating experience using Mitchell, CCC, Audatex.
• Strong customer service and conflict resolution competency.
• Ability to work independently with excellent organization and attention to detail.

Responsibilities

• Promptly handles assignments to conclusion per client policies.
• Maintains knowledge of local industry repair procedures and pricing.
• Submits detailed auto inspections and damage reports.
• Identifies potential damages and communicates findings to clients.
• Meets cycle-time and quality KPIs in a fast-paced environment.
• Delivers professional customer service to clients.

Skills

Customer service

Attention to detail

Communication

Self-motivation

Time management

Education

High School diploma

Appraiser's license

Adjuster's license

State licensing

Tools

Mitchell

CCC

Audatex

Job description

Alacrity Solutions is seeking Independent Field Auto Appraisers to verify and provide electronic estimates for auto repairs, ensuring fair settlements for clients. Appraisers assess owner input, review records, and inspect vehicles to finalize estimates in compliance with client policies.

Candidates should have 1+ year field claims experience, familiarity with Mitchell/CCC/Audatex, and strong customer service skills. A valid license and reliable transportation are required for field work.