Independent Agency Distribution Enablement Manager

PEMCO; Salem (OR); On-site; USD 117,000 - 196,000; Full time

Job summary

PEMCO is seeking an experienced Independent Agency Distribution Enablement Manager to design, implement, and optimize programs that empower PEMCO’s Independent Agent channel and accelerate revenue growth.

You will lead the Rewards Program, drive digital enablement initiatives, and partner with Territory Sales managers to standardize practices across regions while improving profitability and customer experience. Strong collaboration and leadership are essential for success.

Qualifications

• BA/BS degree or equivalent work experience.
• 8+ years in channel enablement, sales operations, or independent agency management within insurance/financial services.
• Proven experience in partner engagement, program development, and digital enablement strategies.

Responsibilities

• Develop and manage PEMCO Partners Rewards Program and other enablement programs.
• Lead evolution of the Independent Agent digital platform to improve usability and self-service functionality.
• Collaborate with Territory Sales managers to create best-practice playbooks and ensure consistent execution.
• Monitor partner performance metrics and provide insights to optimize strategies.
• Drive engagement through events and communications, including partner meetings and webinars.
• Oversee recruitment and onboarding for new agencies aligned with PEMCO’s growth objectives.
• Participate in internal projects focused on compliance, new products and customer experience improvements.
• Provide project management for additional initiatives as business needs evolve.

Skills

Channel enablement

Sales operations

Independent agency management

Insurance industry knowledge

Education

BA/BS degree or equivalent

Tools

MS Office

Job description

Applicants must be a resident and work from one of the following states: WA, OR, with occasional travel to our headquarters, located in Seattle, WA.

Who We Are:

At PEMCO, we’re all about people – our customers, our employees, and the community. We’re a mutual insurance company owned by our Northwest policyholders. We provide auto, home, renters, and boat coverage. Recognized by Forbes as one of America’s Best Insurance Companies in both Auto and Home for 2026, based on customer survey feedback, and by Newsweek as one of America’s Greatest Midsize Workplaces 2025. We are consistently recognized for our outstanding customer service, employee expertise, community partnerships, and social impact programs. All of which makes PEMCO a great place to work!Our social impact programs motivate high achievement by youth in education; build stronger and greener communities; and increase safety at home, on the road, and at play. We’re committed to diversity, equity, inclusion, and belonging, and to fostering an inspiring and inclusive workplace. These efforts create and cultivate an environment that builds fairness and understanding, encourages collaboration and flexibility, and celebrates all the ways in which we’re different and the same – enabling all individuals to achieve their full potential.

Why We Need You:

The Independent Agency Distribution Enablement Manager is responsible for designing, implementing, and optimizing programs, tools, and processes that empower PEMCO’s Independent Agent channel to deliver exceptional customer experiences while driving profitable growth. This role focuses on enabling agency partners through the PEMCO Partners Rewards Program, strategic initiatives, technology enhancements, and other engagement programs that strengthen relationships, improve operational efficiency, and accelerate revenue performance.

What You’ll Be Doing:

• Develop and manage the PEMCO Partners Rewards Program and other enablement programs that enhance agency capabilities, including training, onboarding, and performance recognition initiatives that directly contribute to profitable growth.
• Lead the evolution of the Independent Agent digital platform, improving usability, self-service functionality, and overall effectiveness to support growth and profitability objectives.
• Collaborate with Territory Sales managers and leadership to create best-practice playbooks, align strategies, and ensure consistent execution across territories to maximize growth opportunities.
• Monitor Independent Agency partner performance metrics and provide insights to optimize strategies.
• Drive engagement through events and communications, including partner meetings, webinars, and cross-functional meetings that foster collaboration and growth.
• Oversee recruitment and onboarding processes for new agencies aligned with PEMCO’s values and growth objectives, ensuring they are positioned for success and profitability.
• Participate as the subject matter expert with internal projects and initiatives focused on compliance, new products, and operational and customer experience improvements.
• Provide project management to additional initiatives as business needs evolve to maintain competitive advantage and growth trajectory.
• Demonstrate behaviors consistent with PEMCO’s policies, values, code of ethics, and business conduct.
• Authentically support the PEMCO Brand and are constantly on the lookout for top talent to join us to achieve our Mission to Worry Less and Live More.
• Other duties as assigned.

What You’ll Bring:

• B.A. or B.S. degree or equivalent work experience (Business or equivalent) is required
• 8+ years in channel enablement, sales operations, or independent agency management within the insurance or financial services industry preferred.
• Proven experience in partner engagement, program development, and digital enablement strategies that drive profitable growth.
• Industry Knowledge: Strong understanding of insurance industry trends, distribution models, and growth strategies.
• Technology Proficiency: Skilled in MS Office and familiar with digital tools/platforms for partner enablement.
• Customer-Centric Mindset: Ability to design solutions that address partner and customer challenges while improving profitability.
• Communication: Clear, professional verbal and written communication skills for technical and non-technical audiences.
• Project Management: Strong organizational and cross-functional collaboration skills.
• Leadership: Ability to work independently, influence stakeholders, and lead initiatives with minimal supervision.

Compensation:

The pay range for this role is shown below. Compensation decisions are determined based on an individual’s qualifications, job-related knowledge, skills, and experience. Greater Seattle area target pay range: $140,768-$172,050 . The full pay range is $117,307-$195,511. Outside Greater Seattle area target pay range: $124,231-$151,837 The full pay range is $103,526-$172,542. Greater Seattle Area is defined as working within approximately 100 miles of Seattle. Outside Greater Seattle is defined as working approximately 100 miles or more from Seattle.

Benefits:

Regular part-time PEMCO employees working at least 24 hours per week and regular full-time PEMCO employees are eligible to elect coverage under medical, dental, and vision plans for themselves and their eligible family members with generous employer premium cost shares. In addition, as a benefits-eligible employee, you are:covered by employer-paid basic life and accidental death & dismemberment insurance policies as well as long- and short-term disability benefit coverages.eligible to participate in PEMCO’s 401(k) plan, which includes a generous employer match (2 for 1 on the first 6% employee pre-tax and/or Roth deferral, up to federal maximums). PEMCO provides the following paid leave programs for benefits-eligible employees in their first year of PEMCO employment:Vacation and eight (8) paid holidays.Granted four (4) floating holidays and up to ten (10) days of sick leave immediately upon hire (pro-rated based on hire date and full-time/part-time status).In addition, PEMCO provides paid time off for bereavement, jury duty, and employee volunteering in the community. Other miscellaneous benefit programs offered by PEMCO include:Education Assistance Program after one year of service.Scholarship program for children of PEMCO employees after one year of service; children’s birthday gift programFlexible Spending Accounts, Employee Assistance Program, and charitable gift matching Other compensation depending on role, contributions, and performance may include:Discretionary bonuses. Tiered sales commissions and/or incentives

Equal Employment Opportunity:

At PEMCO, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. PEMCO is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or veteran status.

Accommodations

At PEMCO, people are at the heart of our business. We’re committed to providing an inclusive hiring experience for all candidates. If you need reasonable accommodations to apply for a role or participate in an interview, please contact us by email with your name, the job reference number(s), your preferred contact method, and a brief description of the accommodation needed. Requests are considered on a case by case basis in accordance with applicable disability laws, including the ADAAA. Applicants have rights under Federal Employment Laws:Family and Medical Leave Act (FMLA)Equal Employment Opportunity (EEO)Employee Polygraph Protection Act (EPPA)