InCourage

The Chamber of Manitowoc County; Manitowoc, Northern (WI, KY); Hybrid; USD 43,000 - 53,000; Full time

Benefits offered by this job

Generous PTO

Health insurance

IRA contribution

Flexible spending plan

EAP

Job summary

The Housing Program Coordinator at InCourage leads the Domestic Violence Rapid Rehousing (DV RRH) initiative, delivering direct services to homeless and domestic abuse survivors while upholding the agency's mission and values. The role participates in on-call rotations and may supervise DV RRH staff, supporting staff employment decisions with the Executive Director.

Responsibilities include enrolling clients, housing placement, up to 24 months of case management, landlord liaison, HUD paperwork,

Qualifications

• Two years’ experience in supportive housing services
• Experience with survivors of domestic abuse and sexual assault desired
• Demonstrated ability to supervise and guide staff
• Ability to help individuals explore options and problem-solve
• Ability to work with diverse backgrounds affected by abuse
• Maintain confidentiality
• Work independently and as a team, set priorities and be flexible
• Be supportive and non-judgmental
• Handle stressful circumstances professionally
• Strong written and oral communication skills
• Computer skills include Word, Excel, and Windows
• Valid driver's license and insurance; access to a vehicle
• Willingness to undergo DHS caregiver and criminal background check
• Bi-lingual a plus

Responsibilities

• Enroll clients in the program and assist in finding housing
• Provide case management during program participation (up to 24 months)
• Work with landlords and manage relationships with housing partners
• Represent the agency at housing-related meetings
• Participate in the Point In Time count and outreach events as needed
• Complete necessary paperwork and HUD files in a timely manner
• Adopt a team-based approach to program delivery
• Mentor DV RRH staff and support employment processes for staff

Skills

Staff supervision

Case management

Diversity & inclusion

Confidentiality

Communication skills

Microsoft Word

Microsoft Excel

Windows OS

Driver's license

Background check

Bi-lingual

Job description

The Housing Program Coordinator is a full-time position that assists in administering the Domestic Violence Rapid Rehousing (DV RRH) project at InCourage, including providing direct services to households experiencing homelessness and fleeing domestic abuse. Must be able to represent the mission, values, and philosophy of InCourage to clients, employees, and the general public. This position shares in the on-call rotation, responding to calls from other staff, law enforcement interviews, and forensic exams.

Benefits

• Generous PTO
• health insurance
• Simple IRA contribution
• flexible spending plan
• EAP

Starting salary

$48,000 annually, plus on-call stipend for each day being on-call.

This position might supervise the DV RRH Case Manager(s) and will schedule and mentor DV RRH staff, as well as assist Executive Director int he employment and termination process of staff.

Direct services

include enrolling clients in the program, assist in finding housing, providing case management with clients while they are in the program (up to 24 months), work with landlords, represent the agency at housing-related meetings and manage relationships with other partners who serve individuals experiencing homelessness, participate in the semi-annual Point In Time count, participate in outreach events as needed, complete all necessary paperwork and forms in a timely manner, review client files on a regular basis to ensure all required HUD paperwork is in the appropriate file. Must work in a team approach to deliver programming.

Qualifications

• Two years’ experience working in supportive housing services
• Experience working with survivors of domestic abuse and sexual assault desired.
• Demonstrated ability to supervise and guide staff
• Ability to help individuals explore options and strategies and problem solve their situations
• Ability to work with persons from diverse backgrounds and multiple issues whose lives are affected by abuse
• Ability to maintain confidentiality
• Ability to work independently and as a team, set priorities, and be flexible
• Ability to be supportive and non-judgmental
• Ability to work well under stressful circumstances
• Effective written and oral communication skills;
• Computer skills required include basic knowledge of Microsoft WORD, EXCEL, and Windows,
• Must maintain a valid driver's license and insurance coverage for vehicle and have access to a vehicle
• Must successfully undergo DHS caregiver and criminal background check
• Bi-lingual a plus