Income Maintenance Caseworker (Bilingual Spanish) Lehigh CAO

Nigel Wright Consultancy Ltd (UK); Allentown (Lehigh County); On-site; USD 42,000 - 54,000; Full time

Job summary

Lehigh County Assistance Office in Allentown seeks an Income Maintenance Caseworker to support individuals and families with meaningful guidance. You will use bilingual English and Spanish skills to help applicants understand programs, connect them with services, and promote long‑term stability and well‑being.

After completing the 8‑week IMSTP training, you will perform your duties in an office environment, focusing on eligibility determinations and timely casework to assist those in need.

Qualifications

• Bilingual English and Spanish required to guide applicants.
• Strong communication and guidance skills to explain complex information.
• Ability to provide accurate, compassionate service to diverse individuals.

Responsibilities

• Determine eligibility for a variety of assistance programs.
• Guide applicants through programs that promote stability and well‑being.
• Provide clear guidance and timely casework in an office setting.

Skills

Bilingual English/Spanish

Job description

Are you eager to support stronger futures through meaningful guidance? The Income Maintenance Caseworker position with the Lehigh County Assistance Office offers a chance to support individuals and families during important moments in their lives. In this role, you will utilize your bilingual English and Spanish communication skills to guide applicants through programs that promote long-term stability and well-being. You will help customers understand complex information and connect them with the services they need. Join an agency that values compassion, accuracy, and meaningful service!

Watch this video to see how you can make a difference!

This position focuses on determining eligibility for a variety of assistance programs while supporting customers with clear guidance and timely casework. After attending an 8-week Income Maintenance Standard Training Program (IMSTP), you will be completing your job duties in an office setting environment. As an Income Maintenance