Income Development Manager

CNA National Warranty Corp; Tennessee; Presencial; USD 75.000 - 100.000; Jornada completa

Descripción de la vacante

CNAN is seeking an Income Development Manager to strengthen F&I capabilities across our dealership network. You will deliver hands-on training to sales teams, agents, and dealership partners through in-person, virtual, and web-based sessions.

Reporting to the Vice President, National Distribution, you’ll develop ACE training, reinforce consistent use of training programs, processes, and materials, and measure effectiveness against business goals. You’ll also represent CNAN at industry functions.

Formación

• Bachelor’s degree in Business Administration, Sales and Marketing, or related field, or equivalent work experience.
• At least two years of F&I sales experience in auto dealerships.
• At least three years of experience in progressive sales training positions within the vehicle service contract industry.
• At least two years of platform sales training experience.
• Strong knowledge of F&I principles, dealership operations, and relevant regulations and industry standards.
• Experience designing, delivering, and evaluating training, with excellent communication, presentation, and facilitation skills.
• Ability to plan one to two years ahead, manage multiple priorities, and resolve problems at strategic and operational levels.
• Experience developing and deploying sales and service systems, customer focus, and proficiency in Word, PowerPoint, and Excel.

Responsabilidades

• Deliver practical F&I income development training in-person, virtually, and via web sessions.
• Develop and deliver ACE training reinforcing consistent use of programs, processes, and materials.
• Support sales teams and agents in dealership assessment and training activities to strengthen F&I performance and grow sales.
• Train sales teams on income development techniques and translate learning into dealership practice.
• Measure and report on training activities to evaluate effectiveness and alignment with business goals.
• Ensure training aligns with regulations and CNAN’s compliance expectations.
• Represent CNAN at industry functions, in person or through other channels.

Conocimientos

F&I sales

Training delivery

Presentation skills

Facilitation

Regulatory compliance knowledge

Instructional design

Project planning

Customer focus

Problem solving

Educación

Bachelor's degree or equivalent in related field

Herramientas

Microsoft Word

PowerPoint

Excel

CRM systems

Descripción del empleo

CNAN is seeking an Income Development Manager to help sales teams, agents, and dealership partners strengthen their finance and insurance (F&I) capabilities and improve dealership performance. If you bring hands-on dealership experience and a talent for turning knowledge into practical, engaging training, this role offers the opportunity to make an impact across our distribution network. Reporting to the Vice President, National Distribution, you’ll deliver and reinforce training that supports product sales, consistent execution, and compliance.

We’re especially interested in candidates based in Texas, Kansas, or Tennessee.

What You’ll Do

• Deliver practical F&I income development training through in-person, virtual, and web-based sessions, including train-the-trainer workshops.
• Help develop and deliver ACE training, reinforcing consistent use of training programs, processes, and materials.
• Support sales team members and agents in dealership assessment and training activities that strengthen F&I performance and grow sales of CNAN products.
• Train sales teams on effective income development techniques and help translate learning into dealership practices.
• Measure and report on customer-facing training activities, using ongoing analysis to evaluate effectiveness and alignment with business goals.
• Ensure training aligns with relevant regulations, industry standards, and CNAN’s compliance expectations.
• Represent CNAN at industry functions, in person or through other channels.
  

What You’ll Bring

• A bachelor’s degree in Business Administration, Sales and Marketing, or a related field, or equivalent work experience.
• At least two years of F&I sales experience in auto dealerships.
• At least three years of experience in progressive sales training positions within the vehicle service contract industry.
• At least two years of platform sales training experience.
• Strong knowledge of F&I principles, dealership operations, and relevant regulations and industry standards.
• Experience designing, delivering, and evaluating training, along with excellent communication, presentation, and facilitation skills.
• The ability to plan one to two years ahead, manage multiple priorities, and resolve problems at both strategic and operational levels.
• Experience developing and deploying sales and service systems, a strong customer focus, and proficiency in Word, PowerPoint, and Excel.