Income Auditor

Higgins Hotel New Orleans; New Orleans (LA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Multiple medical coverage tiers

Dental & Vision Coverage

24/7 Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

The Higgins Hotel New Orleans is seeking an experienced Income Auditor to safeguard the accuracy and integrity of daily hotel revenue across departments. You will reconcile PMS/POS transactions, verify room metrics, and produce timely financial reports for leadership.

Join a luxury hotel environment near the National WWII Museum, with opportunities for career growth and a strong focus on internal controls and compliance within a renowned hospitality brand.

Qualifications

• High school diploma or equivalent required; five years hotel accounting or income-audit experience.
• Prior income-audit experience in a full-service hotel.
• Strong numerical accuracy, analytical ability, organization and attention to detail.
• Proficiency with Microsoft Excel and standard office technology.
• Ability to maintain confidentiality and meet deadlines.

Responsibilities

• Audit daily hotel revenue and transactions for multiple departments.
• Reconcile PMS, POS, credit-card settlements, cash activity, and deposits.
• Verify room revenue, occupancy, ADR, taxes, service charges, and discounts.
• Review night-audit reports for accuracy and compliance.
• Prepare and distribute daily revenue and exception reports.
• Assist with month-end close and audit requests.
• Protect confidential information and maintain PCI-DSS compliance.
• Partner with department leaders to strengthen financial controls.

Skills

Numerical accuracy

Analytical ability

Organization

Attention to detail

Communication skills

Education

High School Diploma or equivalent

Associate degree in accounting/finance or hospitality management

Tools

Microsoft Excel

PMS

POS systems

Job description

The Higgins Hotel, located in the heart of New Orleans, is seeking exceptional individuals to join our team! As a job applicant, you'll have the opportunity to work in a historic, luxury hotel that offers unparalleled service and a unique guest experience. With positions available in front desk, food and beverage, housekeeping, event planning, and more, there are abundant opportunities for career growth and advancement. Our hotel features sophisticated design, modern amenities, and a vibrant atmosphere, creating an exciting work environment. As a member of The Higgins Hotel team, you'll have the chance to provide exceptional service to our guests, work in a culturally rich city, and be a part of a renowned hotel brand. Join us in delivering legendary hospitality and become a valued member of our team at The Higgins Hotel!

Overview

The Higgins Hotel, located in the heart of New Orleans, is seeking exceptional individuals to join our team! As a job applicant, you'll have the opportunity to work in a historic, luxury hotel that offers unparalleled service and a unique guest experience. With positions available in front desk, food and beverage, housekeeping, event planning, and more, there are abundant opportunities for career growth and advancement. Our hotel features sophisticated design, modern amenities, and a vibrant atmosphere, creating an exciting work environment. As a member of The Higgins Hotel team, you'll have the chance to provide exceptional service to our guests, work in a culturally rich city, and be a part of a renowned hotel brand. Join us in delivering legendary hospitality and become a valued member of our team at The Higgins Hotel!

This is a limited-duration role, available October 1, 2026, through June 30, 2027.

The Income Auditor safeguards the accuracy and integrity of the hotel's daily revenue. This role reviews financial activity from all operating departments, reconciles revenue and payment records across hotel systems, identifies and resolves discrepancies, and produces timely reports for leadership. The position works closely with Finance, Front Office, Food & Beverage, Reservations, Sales, and other departments to support sound internal controls and accurate financial reporting.

About Our Property

The Higgins Hotel & Conference Center’s name reflects the contributions of the extraordinary entrepreneur, Andrew Higgins, who designed and built over 20,000 boats in New Orleans that were used in every major amphibious assault of World War II.

Conveniently located directly across the street from The National WWII Museum, the hotel offers 230 era-inspired guest rooms and specialty suites, premium amenities, full-service restaurant, lounge, and a rooftop bar, as well as a second-floor conference center with more than 18,000 square feet of meeting and event space.

Higgins Hotel proudly welcomes veterans and individuals with disabilities. We value diverse experiences and are committed to an inclusive workplace.

Responsibilities

• Audit daily hotel revenue and transactions for multiple departments
• Reconcile the property-management system (PMS), point-of-sale (POS) system, credit card settlements, cash activity, direct billing, deposits, and supporting reports
• Verify room revenue, occupancy, average daily rate, packages, taxes, service charges, gratuities, discounts, complimentary transactions, paid-outs, allowances, rebates, refunds, voids, and adjustments
• Review night-audit reports and supporting documentation for completeness, accuracy, appropriate authorization, and compliance with established procedures
• Research out-of-balance items and unusual transactions; communicate discrepancies promptly and follow through until they are resolved and documented.
• Maintain organized electronic and paper audit records in accordance with hotel, management-company, brand, legal, and record-retention requirements
• Protect confidential guest, team member, payment-card, and financial information; follow PCI-DSS and access-control requirements
• Prepare and distribute the daily revenue report, exception reports, and other scheduled financial reports accurately and on time
• Verify cash deposits and deposit documentation; promptly report missing, late, or inconsistent deposits
• Assist with month-end close, including reconciliations, schedules, accrual support, inventory verification, and audit documentation
• Assist with internal and external audit requests and correcting control or documentation deficiencies
• Partner professionally with department leaders to clarify transactions, correct posting practices, and strengthen financial controls
• Attend required meetings and training and maintain current knowledge of hotel systems, policies, brand standards, and accounting procedures
• Provide backup support within the Finance department and perform other related duties as assigned, consistent with the purpose of the position

Qualifications

• High school diploma or equivalent
• At least five years of hotel accounting, income-audit, or closely related experience; an equivalent combination of education and experience may be considered
• Prior income-audit experience in a full-service hotel
• Strong numerical accuracy, analytical ability, organization, and attention to detail
• Proficiency with Microsoft Excel, email, and standard office technology
• Ability to maintain confidentiality, exercise sound judgment, meet deadlines, and manage multiple priorities with limited supervision
• Ability to communicate clearly and professionally with team members and management
• Ability to read, write, and understand English sufficiently to review records, follow procedures, and prepare business communications

Preferred

• Associate degree or coursework in accounting, finance, business, or hospitality management
• Experience with hotel PMS, POS, accounting, credit-card settlement, and document-management systems; Hilton-branded hotel experience is a plus
• Intermediate Excel skills, including formulas, filters, sorting, lookups, and reconciliation of large data sets

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace.Pre-employment drug test and background check required.We participate in E-Verify.