Incident Response Technician

I-66 Express Mobility Partners; Manassas (VA); On-site; USD 60,320 - 64,480; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k)

Paid time off

Eligible for annual bonus

Job summary

I-66 Express Mobility Partners is seeking an Incident Response Technician for roadside assistance, accident management, and debris removal in Virginia. The role includes compliance with safety protocols, operating emergency response equipment, and coordinating team tasks.

Ideal candidates will have traffic control experience, valid driver’s license, and certifications in traffic incident management and first aid. We offer competitive compensation between $60,320 and $64,480 per year and comprehensive benefits, including health and retirement plans.

Qualifications

• Valid Driver’s License and potential to obtain CDL.
• 3‑5 years in traffic control/management.
• NIMS 100, 200, 700 certifications.

Responsibilities

• Contribute to emergency response operations.
• Provide roadside assistance to stranded motorists.
• Conduct traffic control, pavement repairs, and debris cleanup.

Skills

Traffic control management

Leadership experience

Good communication skills

Automotive mechanics knowledge

Microsoft Office proficiency

Education

National Traffic Incident Management Responder Training

Advanced First Aid certification

Job description

About the Role

The Incident Response Technician will operate an emergency response vehicle to perform roadside assistance (tire changes, fuel/water provision), accident management, vehicle tagging, and debris removal. You will be dispatched by the I-66 Traffic Management Center, occasionally assisting maintenance personnel with traffic control and other duties. Additionally, you will oversee and coordinate tasks among team members to ensure efficient and effective response operations.

Key Responsibilities

• Contribute during emergency response operations.
• Ensure compliance with safety protocols and procedures.
• Operate assigned IRTMA (Incident Response Truck Mounted Attenuator).
• Inspect and make minor repairs to equipment.
• Provide friendly roadside assistance to stranded motorists.
• Respond to incidents on I-66.
• Adapt quickly to changes during events.
• Perform traffic control, pavement repair, roadside assistance, vehicle removal, and debris cleanup.
• Be available for on-call emergency response as needed.
• Conduct miscellaneous maintenance on I-66 Express Lanes and buildings.
• Perform any other assigned duties.

Qualifications

• Valid Driver’s License: CDL not required but the potential to obtain one is required.
• 3‑5 years in traffic control/management.
• National Traffic Incident Management Responder Training.
• Advanced First Aid.
• NIMS 100, 200, 700.
• Basic automotive mechanics knowledge.
• Proven leadership experience and ability to manage a team.

Professional Qualities

• Ability to interact with colleagues in a team structure.
• Self‑motivated and able to motivate others.
• Good communication skills.
• Microsoft Office (Excel, Outlook, Word, PowerPoint) proficiency and the ability to learn other PC‑based software.
• Must be able to multitask and solve problems within a fast‑paced environment.

Work Environment & Physical Demands

• Ability and willingness to work alternate schedules, including weekends and night shifts; may be assigned to a scheduled shift as needed.
• May be required to work off‑hours on a regular basis.
• Noise level in the work environment may be moderate to high at times due to heavy machinery and traffic conditions.
• Some roadway travel required.
• Must be able to lift and/or move up to 50 lbs.
• Frequent standing, walking, climbing, driving, and sitting for long periods during day and night operation.
• Must be able to work in elevated positions in various weather conditions.

Compensation

$60,320 – $64,480 per year.

This salary range represents the full pay band for this position. Actual compensation offered will be determined based on a candidate’s relevant experience, skills, certifications, and qualifications at the time of hire, and may fall at any point within this range. In limited circumstances, compensation above the posted range may be considered for an exceptionally qualified candidate.

I-66 Express Mobility Partners is committed to fair and equitable compensation practices. This role is eligible for a comprehensive benefits package, including health, dental, and vision insurance, 401(k), paid time off, and supplemental benefits as outlined in the company’s program. Certain positions may also be eligible for an annual bonus.