Incident Response Analyst - APAC (SOC)

Firewood Marketing, Inc.; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

A leading marketing firm seeks an Incident Response Analyst to analyze security events, manage high-priority incidents, and develop operational procedures. The ideal candidate will have 3+ years of experience and a functional knowledge of the MITRE ATT&CK framework. This role involves collaboration across departments and requires strong communication skills.

Qualifications

• 3+ years of experience in similar roles.
• Functional knowledge of the MITRE ATT&CK framework.

Responsibilities

• Monitor security alerts and investigate potential incidents.
• Develop operational procedures to improve incident response.

Skills

Communication

Critical Thinking

Problem Solving

Tools

EDR

SWG

SIEM

MDM

Job description

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers ).

We are looking for an Incident Response Analyst who is able to analyze security events and investigate potential incidents, validate and manage high priority incidents while providing comprehensive written root-cause analysis to security teams & stakeholders, utilize tooling to contain & minimize overall impact while escalating unresolved incidents to security engineering teams, maintain & continuously update incident response plans and runbooks for more efficient incident response.

This person will be responsible for monitoring security alerts and events in order to identify & remediate security incidents across various on-prem and cloud based solutions. We are looking for someone who is passionate about what they do, and not afraid to speak up or make suggestions.

Key accountabilities:

• Develop operational procedures to implement and continually improve the incident response process.
• Monitor security alerts within the tech stack, and investigate any potential security incidents.
• Analyze the alerts received to classify and assess the impact, managing high priority incidents, including communication to the business, facilitating root cause analysis and resolution.
• Perform cyber security investigations as part of the incident analysis.
• Coordinate with other departments the remediation tasks to be performed and escalate unresolved incidents.
• Perform post-mortem analysis to identify root causes and design controls or measures to prevent future incidents.
• Write comprehensive investigation reports capturing investigation details and root cause analysis aligned knowledge of modern Tactics, Techniques, and Procedures (TTPs).
• Collaborate with content production for security awareness.

Minimum Qualifications:

• 3+ years of experience in similar roles
• Working ITIL knowledge and experience or similar
• Functional knowledge of the MITRE ATT&CK framework
• Experience with log analysis, malware analysis, and/or forensic analysis
• Hands-on experience with industry leading security tools: EDR, SWG, SIEM, MDM

Qualities:

• Good communication
• Ability to confidently present findings to those with either a technical or non-technical background.
• Self-directed, resourceful, and a critical thinker with attention-to-detail and proactive problem-solving skills.
• Ability to self-organize and plan activities with commitment towards results.
• Ready to learn new contents both from others or self-learned.
• Passionate about self-improvement and suggesting improvements to processes or activities.

Preferred Qualifications:

• Cloud experience (AWS, Azure, GCP) in a production environment
• Experience in Blue/Red/Purple team engagements

#LI-VK1

About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.

Monks was named a Contender in The Forrester Wave: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.

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