Incident Manager

ValidaTek, Inc.; Pensacola (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

ValidaTek, a leader in IT services for federal agencies, is seeking a detail-oriented Incident Manager in Pensacola, FL. This on-site position will oversee cybersecurity incident management, ensuring timely resolution and compliance with DoD policies. The ideal candidate will possess a Bachelor's in Cybersecurity and a Secret clearance, demonstrating strong leadership in high-stress situations.

Qualifications

• Active Secret clearance with ability to obtain Top Secret clearance.
• 2+ years in cybersecurity incident management or related roles.
• DoD 8570 IAM Level II certification required.

Responsibilities

• Primary contact for all cybersecurity incident management activities.
• Coordinate incident response across technical teams.
• Ensure accurate documentation of incidents.

Skills

Incident Management

Communication

Organizational Skills

Knowledge of DoD Policies

Education

Bachelor’s degree in Cybersecurity, Information Technology, or related field

Tools

SIEM (Splunk, QRadar)

ACAS

HBSS

Tanium

Job description

Company Overview

At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top-talent employees, ValidaTek puts people first, empowering them to exceed expectations and transform government organizations. Our success starts and ends with our people, so we built a company where great people can do great things, with the resources and autonomy to make decisions that transform organizations. We operate as one team of diverse people, united by a passion for continuous growth and optimization. Our commitment to quality and performance optimization is the reason why our IT Service Projects and New Development Projects have been appraised at CMMI Maturity Level 5, positioning us as one of a handful of elite companies to receive the highest form of third-party validation. www.validatek.com

Summary

ValidaTek is seeking a detail-oriented and Incident Manager to assist the detection, response, and resolution of cybersecurity incidents within the Cybersecurity Systems Support (CSS) contract supporting the Defense Information Systems Agency (DISA). The Incident Manager will coordinate all incident management activities, ensuring timely and effective resolution while minimizing risk and impact to mission-critical systems. This is a 100% on-site position based in Pensacola, FL.

Responsibilities

• Serve as the primary point of contact for all cybersecurity incident management activities within the CSS environment.

• Lead the identification, classification, and prioritization of security incidents according to established severity and impact criteria.

• Coordinate and direct incident response efforts across technical teams, including system administrators, network engineers, and cybersecurity analysts.

• Manage communication and escalation protocols with internal stakeholders, DISA representatives, and external partners as needed.

• Ensure accurate and comprehensive documentation of incident actions, timelines, and outcomes to support reporting and compliance.

• Collaborate with cybersecurity teams to analyze root causes, implement mitigation strategies, and develop corrective action plans.

• Oversee post-incident reviews and lessons learned to improve processes, reduce recurrence, and enhance overall security posture.

• Maintain and update incident management tools, workflows, and playbooks to align with evolving threats and best practices.

• Generate regular incident status reports and metrics to provide leadership visibility into security event trends and response effectiveness.

• Support compliance with DoD cybersecurity policies, including FISMA, RMF, and incident reporting requirements.

Qualifications

• Active Secret clearance with the ability to obtain a Top Secret clearance.

• Bachelor’s degree in Cybersecurity, Information Technology, or a related field.

• DoD 8570 IAM Level II or higher certification (e.g., Security+, CISSP, GCIH) – required.

• 2+ years of experience in cybersecurity incident management, information security operations, or related roles.

• Strong knowledge of incident management frameworks, best practices, and tools.

• Experience coordinating multi-disciplinary teams under pressure during high-impact cybersecurity events.

• Familiarity with DoD policies and standards including RMF, FISMA, and NIST SP 800-61 (Computer Security Incident Handling Guide).

• Excellent communication and organizational skills, with the ability to manage multiple concurrent incidents.

Preferred Qualifications:

• Experience working in DoD or government cybersecurity environments.

• Proficiency with security monitoring and incident response tools such as SIEM (Splunk, QRadar), ACAS, HBSS, or Tanium.

• Knowledge of threat intelligence, malware analysis, and digital forensics.

• Understanding of ITIL incident and problem management processes.

• Prior experience supporting DISA or similar defense agencies.

Posted Min Pay Rate

USD $65,000.00/Yr.

Posted Max Pay Rate

USD $90,000.00/Yr.

Salary Disclosure

Actual salary will be based on a variety of factors including but not limited to experience, geographic location, contract affordability, internal equity, education, and certifications. The upper end of the salary range may be reserved for individuals who have demonstrated tenure with the company, seniority, and proven excellent performance. This includes factors such as education, certifications, and extensive/unique experience beyond what is required.

EEO Statement

ValidaTek is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Applicants who are selected for employment will be required to verify authorization to work in the United States. Offers of employment will be contingent upon passing a post-offer background check.