Incident & Emergency Management Specialist

TC Energy Corp.; Charleston (WV); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Hybrid work model

Travel up to 20%

Job summary

TC Energy is seeking an experienced Incident & Emergency Management Specialist to join our team. The role may be based in Calgary, Houston, or Charleston, WV, and reports to the Manager of Incident & Emergency Management.

The successful candidate will provide senior-level technical leadership in investigations, preparedness, response, governance, and assurance across the enterprise, driving improvements and ensuring consistent program application.

Qualifications

• Bachelor's degree in Engineering, Emergency Management, Occupational Health and Safety, Environmental Science or related discipline.
• 8+ years of progressive experience in incident investigation, emergency management, risk, process safety, compliance, or related field.
• Experience leading investigations and developing findings, corrective actions, and formal reports or knowledge of ICS structures.
• Experience conducting assurance reviews, audits, or management system evaluations.
• Ability to manage complex assignments with multiple stakeholders and sensitive information.
• Strong facilitation, critical thinking, writing, and communication skills.
• Ability to influence decisions and drive improvement without direct authority.
• Strong interpersonal skills for working with frontline employees to senior management.

Responsibilities

• Provide governance and SME for Incident and Emergency Management across units and regions.
• Develop and improve incident and emergency management frameworks, standards, and tools.
• Advise leaders on event classification, investigations, corrective actions, and lessons learned.
• Lead incident investigations, document findings, develop actions, and support lessons learned.
• Ensure consistent application of requirements through alignment sessions and program implementation.
• Share best practices and opportunities for improvement across the organization.
• Provide quality review of investigation reports and related documentation.
• Plan assurance activities, assessments, and effectiveness evaluations.
• Analyze incident data to identify systemic issues and priorities.
• Support preparedness through plans, training, and exercises.
• Mentor investigators and represent team in cross-functional initiatives.

Skills

Incident investigations

Emergency management

Governance

Regulatory compliance

Stakeholder engagement

Technical writing

Leadership

Cause mapping

Education

Bachelor's degree in Engineering, Emergency Management, Occupational Health and Safety, Environmental Science

Tools

Incident management systems

Data analytics

Dashboards

Job description

At TC Energy, we are proud to connect the world to the energy it needs. Guided by our values of safety in every step, personal accountability, one team and active learning, we deliver the critical energy that North America and the world rely on while balancing reliability, affordability and sustainability.

Join us. Connect to what matters.

The Opportunity

Our Technical Safety & Services organization is seeking an experienced Incident & Emergency Management Specialist to join the Incident & Emergency Management team. The position may be based in Calgary, Alberta, Houston, Texas, or Charleston, WV.

Reporting to the Manager, Incident & Emergency Management, this position provides senior-level technical leadership and subject matter expertise in incident investigations, emergency preparedness and response, governance, and assurance. The role leads complex and high-consequence investigations, supports the organization during emergency events, and evaluates the effectiveness of Incident and Emergency Management programs across the enterprise.

The successful candidate will work closely with operational leaders, business units, and functional partners to identify systemic causes, translate lessons learned into sustainable improvements, strengthen emergency response capabilities, and promote consistent application of company requirements.

What You'll Do

• Provide enterprise governance and subject matter expertise for Incident Management and Emergency Management programs across business units, operating regions, and functional teams.
• Develop, maintain, and continuously improve incident management and emergency management frameworks, standards, procedures, tools, guidance, and program expectations.
• Advise leaders, operations teams, and functional partners on event classification, response expectations, investigation requirements, corrective action management, lessons learned, and regulatory considerations.
• Conduct and lead incident investigations, including facilitating cause analysis, documenting findings, developing corrective actions, and supporting lessons learned.
• Facilitate consistent application of Incident and Emergency Management requirements by supporting alignment sessions, decision-making discussions, cross-functional reviews, and program implementation activities.
• Share best practices, lessons learned, emerging risks, and improvement opportunities across the organization to strengthen capability, consistency, and organizational learning.
• Provide quality review and technical assurance of investigation reports, emergency response documentation, incident records, corrective actions, and related program deliverables.
• Plan and execute assurance activities, program assessments, field verifications, management system reviews, and corrective action effectiveness evaluations to confirm requirements are understood, implemented, and sustained.
• Analyze incident data, emergency response performance, recurring causes, corrective action trends, and assurance results to identify systemic issues and enterprise improvement priorities.
• Support emergency preparedness and response capability through development, review, testing, facilitation, and improvement of plans, procedures, training materials, exercises, and response tools.
• Coach, mentor, and build capability among investigators, emergency management practitioners, operational leaders, and functional partners while representing Incident and Emergency Management on cross-functional initiatives.

Minimum Qualifications

• Bachelor's degree in Engineering, Emergency Management, Occupational Health and Safety, Environmental Science, or a related discipline.
• Eight (8) or more years of progressive experience in incident investigation, emergency management, operational risk, process safety, regulatory compliance, management systems, or a related field.
• Experience leading incident investigations and developing investigation findings, causal conclusions, corrective actions, and formal investigation reports. OR Demonstrated knowledge and experience in Incident Command System principles and emergency response organizational structures.
• Experience conducting assurance reviews, audits, assessments, or management system evaluations.
• Demonstrated ability to independently manage complex assignments involving multiple stakeholders, competing priorities, and sensitive information.
• Strong facilitation, critical thinking, problem-solving, and technical writing skills.
• Demonstrated ability to influence decisions and drive improvement without direct authority.
• Strong interpersonal and stakeholder engagement skills, with the ability to work effectively with frontline employees, technical specialists, operational leaders, and senior management.
• Ability to communicate complex technical information through clear reports, presentations, recommendations, and leadership briefings.

Preferred Qualifications

• Professional Engineer designation or another relevant professional certification.
• Formal training or certification in Cause Mapping, Root Cause Analysis, TapRooT, or a comparable investigation methodology.
• Advanced Incident Command System or emergency management training.
• Experience participating in or supporting an Incident Support Team, Incident Management Team, Emergency Operations Center, or comparable emergency response organization.
• Experience within the energy, pipeline, utility, petrochemical, manufacturing, transportation, or another high-hazard industry.
• Experience using incident management systems, data analytics, dashboards, and performance reporting tools.
• Ability to speak Spanish or communicate effectively in Spanish is considered an asset.

This position requires candidates to:

• This position will involve travel and overnight stays away from home (estimated up to 20% of work schedule)
• Have current, valid authorization to travel internationally (including but not limited to Canada, US and Mexico)
• Successfully complete a Criminal background check (US Applicants)
• The role may require participation in an emergency response or on-call rotation.

To remain competitive, support our high-performance culture and allow for more flexibility in the way we work, we offer a hybrid work model and flexible dress code for our eligible office-based workforce in Canada, the U.S. and Mexico. #LI-Hybrid

About our business

We are a leader in North American energy infrastructure, spanning Canada, the U.S. and Mexico. For over 75 years, we have proudly connected the world to the energy it needs. Every day, we move more than 30 per cent of the natural gas used across the continent and connect LNG exports to global markets, powering communities and industries. Complemented by strategic ownership and low-risk investments in power generation, our infrastructure delivers affordable, reliable and sustainable energy across North America. Our field operations span seven Canadian provinces, 34 U.S. states and seven Mexican states. Together, we strengthen the connections that deliver the energy the world relies on-every day.

TC Energy is an equal opportunity employer and participates in the E-Verify program supervised by the US government. We welcome applications from all qualified individuals regardless of race, religion, age, sex, color, national origin, sexual orientation, gender identity, veteran status, or disability. We are also committed to providing accommodations throughout the recruitment process. Applicants requiring accommodations or accessible formats are encouraged to contact us at [e-mail] for support.

All applicants must have legal authorization to work in the country where the position is based, without restrictions. Background screening is required for all positions, which may include criminal and/or credit checks. Offers may be extended at a different level or job title that best aligns with the successful candidate's qualifications.

Learn more

Visit us at TCEnergy.com and connect with us on our social media channels for our latest news, employee stories, community activities, and other updates.

Thank you for considering TC Energy in your career journey.