Inbound Team Lead

Bertelsmann-Jobs; Pleasant Prairie (WI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability plan

401(k) matching

Paid time off

Holidays

Flexible spending accounts

Voluntary benefits

Job summary

Arvato is seeking a proactive Inbound Team Lead to support daily warehouse operations and work closely with Supervisors in Pleasant Prairie, WI. You’ll coordinate workflows, assign and monitor tasks for warehouse associates, track transactions, and drive accuracy and efficiency within the inbound department.

You’ll lead with SAP, RF, and conveyor systems, partner with control tower and inventory teams, monitor targets, and develop recovery plans when needed.

Qualifications

• Experience in a fast-paced distribution center environment.
• Proven leadership experience.
• Strong problem-solving, planning and organizational skills.
• Proficient in MS Office (Word, Excel, Outlook).
• Safety knowledge and awareness.

Responsibilities

• Lead inbound operations and coordinate workflows for warehouse associates.
• Assign and monitor tasks, track transactions and ensure timely performance.
• Coordinate with Control Tower, Inventory Control, Transportation, Inbound, Pick/Pack, Shipping and Service Delivery teams.
• Monitor area activity and communicate risks of missed targets to Supervisors.
• Develop recovery plans for at-risk targets with Supervisors and report issues to the Account Team.

Skills

Leadership

Problem solving

Planning/organization

MS Office

Safety knowledge

Education

High School Diploma or equivalent

Job description

Company Description

Arvato is seeking a proactive Inbound Team Lead to support daily warehouse operations and work closely with Supervisors. In this role, you’ll showcase your leadership skills by coordinating workflows, assigning and monitoring tasks for warehouse associates, tracking transactions, and ensuring smooth and efficient operations across the inbound department. This is a great opportunity to take ownership of daily performance while driving collaboration, accuracy, and efficiency within a fast‑paced environment.

Job Description

YOUR TASKS

• Be the expert in RF, Conveyor, and SAP systems
• Be knowledgeable of all areas of operations and the links between them
• Coordinate with various ops teams (Control tower, Inventory Control, Transportation, Inbound, Pick/Pack, Shipping, Service Delivery) to ensure daily adherence to performance targets is met
• Monitor area activity and communicate all risks of missed targets to the Supervisors
• Coordinate and prepare a recovery plan for at‑risk targets with Supervision
• Communicate exceptions identified by teams to the Account Team (ie, Inbound damage, missing part numbers)
• Follow up on issues as needed
• Work with the local team to identify areas of improvement and report daily efficiency
• Monitor inventory levels of consumables (boxes, packing slips, etc.). Create requisitions in SAP as needed
• Oversee personnel in a professional manner
• Investigate and repair exceptions (Over, Under, Missing, Damages etc.)
• Assigns cycle counts as needed
• Be flexible with shift hours as needed

Qualifications

• High School Diploma or equivalent
• Demonstrated experience in a fast paced distribution center environment
• Proven leadership experience
• Problem solving, decision making, planning and organizational skills
• Proficient computer skills in MS Office (Word, Excel, Outlook)
• Safety knowledge

Additional Information

• Medical, Dental, Vision, Life Insurance, and Disability Pay.
• 401(k) with company matching up to 6%.
• Paid Time Off, including paid holidays.
• Flexible Spending Accounts.
• Voluntary benefits such as legal and financial assistance, pet insurance, and more.
• Employee Assistance Program.
• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.

We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal.